Ratings based on 720 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Fayetteville
Posted 25 May 2024
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 20 May 2024
Nice quiet stay.
by A verified traveler
Posted 30 Apr 2024
Carpet is gross this day and time!
The room was set up nicely!
Comment from Hotel Management
12 May 2024 by Gabrielle, Hotel Management
We are glad you enjoyed your stay at Hampton Inn & Suites in Jackson, TN. We appreciate your feedback and hope that you choose to stay with us the next time your travels bring you to the area!
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Gabrielle, Hotel Management
We are glad you enjoyed your stay at Hampton Inn & Suites in Jackson, TN. We hope that you choose to stay with us the next time your travels bring you to the area!
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
12 May 2024 by Gabrielle , Hotel Management
We are glad you enjoyed your stay at Hampton Inn & Suites in Jackson, TN. We hope that you choose to stay with us the next time your travels bring you to the area!
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Gabrielle, Hotel Management
We are glad you enjoyed your stay at Hampton Inn & Suites in Jackson, TN. We hope that you choose to stay with us the next time your travels bring you to the area!
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Gabrielle, Hotel Management
We are glad you enjoyed your stay at Hampton Inn & Suites in Jackson, TN. We hope that you choose to stay with us the next time your travels bring you to the area!
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Gabrielle, Hotel Management
We are glad you enjoyed your stay at Hampton Inn & Suites in Jackson, TN. We hope that you choose to stay with us the next time your travels bring you to the area!
by A verified traveler from Jamaica
Posted 27 Mar 2024
We were given a room without window shade (broken and removed). When we found out later in the evening I called the front desk and the girl who booked us in said that she knew it already, and asked me whether I want a discount or to switch a room. Totally unapologetic! How could she just kept quiet and waited us to call! We had to repack our bags and stuff and switched to an adjacent room late in the night.
I will do my best not be in this type of hotel anymore.
Comment from Hotel Management
22 Apr 2024 by Gabrielle, Hotel Management
Thank you for choosing to stay at Hampton Inn & Suites in Jackson, TN. We apologize for missing the mark on providing you with a wonderful stay. I understand the frustration of having to move in the middle of the night due to the shade. Again, we do sincerely apologize for the inconvenience you faced during your stay. We hope that you choose to stay with us the next time your travels bring you to the area!
