Ratings based on 934 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Family room was amazing- two joint rooms; twin beds for the kids, and plenty of space for everyone. Breakfast was amazing, family friendly service.
Comment from Hotel Management
30 May 2024 by Zeynep İrem Türkkan, Hotel Management
Dear guest Mary,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel.Kind Regards
by A verified traveler
Posted 25 May 2024
Very nice big hotel
Comment from Hotel Management
25 May 2024 by Zeynep İrem Türkkan, Hotel Management
Dear guest Yuliya,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel.Kind Regards
by A verified traveler
Posted 14 May 2024
Very friendly staff special tanks to Mr ramezan and Mr ibrahim for making our stay very pleasant
Comment from Hotel Management
14 May 2024 by Kubra Raifoglu Vural, Hotel Management
Dear Ali,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel. Kind Regards
by A verified traveler
Posted 12 May 2024
It was a very nice place to stay and very safe and secured place to stay. The city view was very nice and the stay was very comfortable. The şişhane metro was very close by which made it easy to get to places via the metro. A good experience and would happily come here again.
Comment from Hotel Management
13 May 2024 by Kubra Raifoglu Vural, Hotel Management
Dear Muhammad Bilal,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel. Kind Regards
by A verified traveler
Posted 12 May 2024
Amazing service at this hotel! Front desk people are exceptional! Highly recommend staying here
Comment from Hotel Management
12 May 2024 by Zeynep İrem Türkkan, Hotel Management
Dear guest Maria ,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel.Kind Regards
by A verified traveler
Posted 9 May 2024
Really enjoyed our stay here. Great location. Close to Galata Tower
Comment from Hotel Management
10 May 2024 by Kubra Raifoglu Vural, Hotel Management
Dear Frances,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel. Kind Regards
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
4 May 2024 by Zeynep İrem Türkkan, Hotel Management
Dear guest Amin,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel.Kind Regards
by A verified traveler
Posted 1 May 2024
This is the worst property I’ve ever stayed at.
I usually never rate properties, but this is an exception. The staff is super unfriendly. They misbehaved with me and my family and threw us out of the room with our bags in the room during checkout. They don’t care if you’re a guest or tourist.
The food was also terrible. Book any other hotel other than this.
Comment from Hotel Management
7 May 2024 by Kubra Raifoglu Vural, Hotel Management
Dear Mohammad,Thank you very much for sharing your reviews regarding of our hotel. All points that you mentioned will be taken into consideration meticulousy by the hotel management. We hope to see you back again in the Marmara Pera Hotel.Best Regards,
by A verified traveler
Posted 27 Apr 2024
The propery was ok. I was set on the 14th floor 2 spearate room. The rooms were the same but did not get the same service. I called for the wifi information 5 times and never received it had to use roaming. Called again the second day nothing they kept saying "IT" would fix it. They say coffee and water is free... not sure what they charded off mini bar. The taxis are outside but if you try to use uber you have to be very pateint because they want you to pay 3x the fare. The hotel taxi to airport was about $50-60. Uber was only $28. I asked the front desk for information they kept leading me to the business they had connection and bashing other places. I asked to go check out the restorant upstairs before making a reservation the front desk told me ok, when i went upstairs I was not allowed to enter and check the place out not even look at the setup. We went to Eleos
The main street is near. The food and the shoping center are very near.
Comment from Hotel Management
30 Apr 2024 by Kubra Raifoglu Vural, Hotel Management
Dear Oltiana,We are sorry about the problem you are having with wifi. All notes regarding the issue have been taken and forwarded to the relevant departments. 2 plastic bottles of water, coffee and tea in our rooms are free of charge. When we check your expenses, your minibar usage appears and minibar products are charged extra. The restaurants directed by the reception are not contracted, they are tried and quality controlled places. These places are recommended first because you can be sure of the service offered. All points that you mentioned will be taken into consideration meticulousy by the hotel management. We hope to see you back again in the Marmara Pera Hotel.Best Regards,
by A verified traveler
Posted 23 Apr 2024
Staff and service
Comment from Hotel Management
24 Apr 2024 by Kubra Raifoglu Vural, Hotel Management
Dear Fatemeh,Thank you very much for your kind comment. Your feedback is very important to us. We will be happy to welcome you again at The Marmara Pera Hotel. Kind Regards
