Ratings based on 735 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 21 May 2024
The room was clean and convenient. The restroom are maintained well. Value for money stay.
Comment from Hotel Management
21 May 2024 by Regards, Diana Kamarunzaman | Asst. Manager, Gues, Hotel Management
Dear Mr Sungbok, Thank you for taking the time to share your feedback regarding your recent stay. We're delighted to hear that you found the room clean, convenient, and well-maintained. We take great pride in providing a comfortable and enjoyable experience for our guests, and it's always rewarding to receive positive feedback like yours. Your kind words about the value for money stay are greatly appreciated.We strive to maintain cleanliness and ensure that our facilities meet the highest standards, so it's wonderful to know that we succeeded in providing you with a pleasant stay.We value your feedback and are always looking for ways to enhance our services.Once again, thank you for choosing Somerset Medini Iskandar Puteri, Johor. We look forward to welcoming you back for another great stay in the future.
by A verified traveler
Posted 1 Apr 2024
Very good property for those visiting Legoland, as Legoland is at walkable distance. Breakfast offered is not acceptable though, we ate outside.
Comment from Hotel Management
2 Apr 2024 by Regards, Diana Kamarunzaman | Asst. Manager, Gues, Hotel Management
Dear Mr Manish, Thank you for taking the time to review your recent stay with us. We appreciate your feedback and are glad to hear that our property was a convenient choice for your visit to Legoland, given its proximity within walking distance.However, we apologize if the breakfast offering did not meet your expectations. We take guest feedback seriously, and your comments regarding the breakfast options will be shared with our team. We strive to provide a variety of choices to cater to different preferences and dietary needs, and we will evaluate our offerings to ensure improvements are made.We appreciate your honesty and understanding in choosing to dine outside for breakfast. Your suggestions help us in enhancing the overall experience we provide to our guests.Thank you once again for your valuable feedback. We value your patronage and look forward to the opportunity to welcome you back on your next visit.
by A verified traveler
Posted 3 Mar 2024 on Hotels
by A verified traveler
Posted 13 Feb 2024
Cloxe proximity to Legoland
Comment from Hotel Management
14 Feb 2024 by Diana, Hotel Management
Dear Mr Peng, Thank you for taking the time to provide feedback on your recent experience with us. We are thrilled to hear that you found our location to be very convenient. Your positive feedback is truly appreciated and will serve as encouragement for our team to continue delivering exceptional service and convenience to all our guests.Once again, thank you for your valuable feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Regards, Diana Kamarunzaman Asst. Manager, Guest Service.
by A verified traveler
Posted 12 Feb 2024
The worst accodation
Comment from Hotel Management
17 Feb 2024 by Diana, Hotel Management
Dear Mr Wan-Gyu, Thank you for sharing your review on your recent visit. We look forward to welcoming you back for another seamless experience soon! Regards, Diana Kamarunzaman Asst. Manager, Guest Service.
by A verified traveler
Posted 12 Feb 2024
Very conveniently located to legoland and very good views overlooking the park.
Comment from Hotel Management
14 Feb 2024 by Diana, Hotel Management
Dear Mr Teng, Thank you for taking the time to provide feedback on your recent experience with us. We are thrilled to hear that you found our location to be very convenient. Your positive feedback is truly appreciated and will serve as encouragement for our team to continue delivering exceptional service and convenience to all our guests.Once again, thank you for your valuable feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Regards, Diana Kamarunzaman Asst. Manager, Guest Service.
by A verified traveler
Posted 2 Feb 2024
Comfortable stay
Comment from Hotel Management
4 Feb 2024 by Diana, Hotel Management
Dear Ms Cindy, Thank you for your feedback about your recent stay with us. We are glad to hear that you had a positive experience with our service and found our facilities convenient. We take pride in providing a high level of service to our customers. We value your interest in our services and look forward to serving you in the future. Regards, Diana Kamarunzaman Asst. Manager, Guest Service
by A verified traveler
Posted 7 Jan 2024
Excellent service
Comment from Hotel Management
10 Jan 2024 by Diana, Hotel Management
Dear Ms Natasha, Thank you for your kind words! We're thrilled to hear that you were satisfied with the service provided during your stay with us. At Somerset Medini Iskandar Puteri, we strive to provide excellent service to all our guests, and we're glad to know that we met your expectations. Our dedicated team works hard to ensure that every aspect of your stay is taken care of, and it's rewarding to receive such positive feedback.Thank you for choosing our hotel, and we hope to have the pleasure of serving you again in the future. Regards, Diana Kamarunzaman Asst. Manager, Guest Service
by A verified traveler
Posted 1 Jan 2024
