Ratings based on 36 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Sep 2023 on Hotels
by A verified traveler
Posted 18 Jul 2023
Lovely. Simply lovely.
by A verified traveler
happy 8 Retreat is NOT a happy place.
Posted 5 Jun 2023 on HotelsThis is my repeat feedback since the first wasn't published by Hotel.com. There is no proper check-in services. Only one person taking care of everything. There is no wifi, no minibar, no cafe and the TV doesn't work. The toilet is in terrible condition with mouldy walls and mouldy shower curtain.
I see the website still falsely advertising that it has wifi and a cafe.
The bed is a hard rock mattress. We left after the first despite paying for 3 nights.
by A verified traveler
Stylish Interior, Basic Services
Posted 8 Sep 2022 on HotelsThis place has so much potential to be great! The interior is impressive. Time, thought and money have clearly been invested in the design. The hotel is right in the old town, so it's easy to pop in and out for toilet stops, water refills etc.
There is a small water dispenser for morning coffees. Rooms come with a bit of coffee and shower toiletries.
The pricing point doesn't quite match the room facilities in comparison to other guest houses I've stayed in throughout SE Asia though. AUD$20 less a night and it'd be fine.
There is just 1 bloke trying to do everything (maybe the team in the always empty restaurant could take their hands out of their pockets and muck in). He was trying to clean rooms at 6pm and after while checking guests in. So I don't fault him, he was trying hard.
There is little noise blocking. If you like hearing both sides of the neighbours' argument then you'll love this place. Same with hearing the Sinhalese Bar patrons singing drunkenly on a Sunday evening. Monday was surprisingly quiet.
What really REALLY REALLY lets this place down is the beds. I had read they were a little on the firm side. Mate! If you bushwalk and camp overnight on an 5mm inflatable mat you'll be right. If you want to pre-experience before booking, put a thin mattress topper on a bed of bricks and try sleeping. I felt every age related injury and ache the next morning after sleeping here, I assure you. I had a look, they're box springs with thin toppers.
by A verified traveler
Convenient and adequate.
Posted 6 Feb 2022 on HotelsThe location is great, right in the old town. The room was small but adequate with all the quaint features I was expecting. However there was no drinking water in the rooms and although I could see a wifi connection I was told I couldn't have the password. There is no storage in the room so it wouldn't be suitable for a longer stay. The bed was on the firm end of comfortable for me.
by A verified traveler from Kuala Lumpur
Posted 25 Sep 2020
This property was dirty. The bed linen gave me itchy ness and the worst was there was no hot water. They use a solar without electrical back up. The next day wanted to change room but their hot shower was the same. They seem to encourage the patron with cold blasting showers! Not even a shower cap provided, it was devastating as I went to the salon!
Comment from Hotel Management
25 Sep 2020 by Happy, Hotel Management
Hi Amelia, sorry that you had to encounter such an issue during your stay. We have taken your comments constructively and improved on this. Thank you for you feedback. We wish you can give us another opportunity to serve you. You will have a different experience.
by A verified traveler
Well designed central hotel.
Posted 28 Jul 2020 on Hotels Beautiful, centrally located hotel. Well designed. Bed a little hard, but lived the wooden facades etc. Was disappointed than our reservation included breakfast but the hotel doesn't do breakfast?! We checked out at 11am butthere was no one in reception at all to give key too,which was a little odd.
Comment from Hotel Management
25 Sep 2020 by The Happy 8, Hotel Management
Hi Dean, thanks for your feedback. We are extremely sorry about the mix up. We will be delighted if you could give us another chance to make it up to you. Thanks.
by A verified traveler
Posted 21 Jan 2019
by A verified traveler
Posted 29 Dec 2018
A charming place to spend a few nights in the old town.
by A verified traveler
Posted 24 Nov 2018 on Orbitz
Excellent location, very centrally located by walking to restaurants, attractions, shopping, etc.
