Ratings based on 1,467 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
The only criticism we had was a lack of porters who could handle luggage for a disabled or single individual. No porters along with disappearing carts that were difficult to find when needed. Otherwise, a lovely place to stay.
Comment from Hotel Management
22 May 2024 by Chris, Hotel Management
Thank you so much for your wonderful rating, but we do apologize for any inconvenience with your luggage service. We appreciate your feedback though, and hope to welcome you back soon!
by A verified traveler
Posted 19 May 2024
Front desk attendant was veey friendly and helpful after a long day of travel.
Comment from Hotel Management
20 May 2024 by Chris, Hotel Management
Thank you so much for your positive feedback about our front desk team! We are so glad they were able to assist you, and we will be sure to relay that message.
by A verified traveler
Posted 16 May 2024
Ideal location. Lots of conveniences and restaurants. Clean quiet hotel
Comment from Hotel Management
17 May 2024 by Chris, Hotel Management
Thank you so much for your wonderful rating and feedback! We truly appreciate you staying with us, and we hope to welcome you back soon!
by A verified traveler
Posted 14 May 2024
Ordinary -- awkward room layout -- small bathroom, very low sink, no where to put clothes and towels when showering, no robe or slippers. only one caffeinated coffee, yet room for 2. Would not return.
Comment from Hotel Management
14 May 2024 by Chris, Hotel Management
We apologize for any inconvenience you may have experienced during your recent stay. We appreciate your feedback, and wish you safe travels moving forward.
by A verified traveler from New York
Posted 13 May 2024
It is an excellent hotel, I would came back
Comment from Hotel Management
13 May 2024 by Chris, Hotel Management
Thank you so much for your fantastic rating and feedback! We truly appreciate you staying with us, and we hope to welcome you back soon!
by A verified traveler
Posted 12 May 2024
Excellent choice
Comment from Hotel Management
13 May 2024 by Chris, Hotel Management
We truly appreciate your amazing rating, and thank you so much for taking the time to let us know about your stay.
by A verified traveler
Posted 10 May 2024
Great place
Comment from Hotel Management
10 May 2024 by Chris, Hotel Management
Thank you so much for your wonderful rating! We truly appreciate you staying with us, and we hope to welcome you back soon!
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
8 May 2024 by Chris, Hotel Management
Thank you so much for your fantastic rating! We truly appreciate you taking the time to let us know about your stay, and we hope to welcome you back soon!
by A verified traveler
Posted 7 May 2024
Looks great, but you are understaffed for such a large hotel & for what you charge. Valet takes forever & I tried to get food at the cafe and waited in line for 5 min with nobody there. I finally asked the hostess just standing there staring at me if someone works the cafe she said she stepped away she would be back. Waited another 3 min (while she stood there) and we walked away (as did another man standing behind me waiting) & I went to Mcdonalds:( The whole reason I picked your hotel was to have options for food & not to stop in the bad area of town on the way to our tournament, which we had to end up doing & that is a whole other story. Location is good, but if I can't use the amentities, why bother.
Comment from Hotel Management
7 May 2024 by Chris, Hotel Management
We apologize for any inconvenience you may have experienced during your stay. We will address this matter with our Food and Beverage to ensure we do a better job moving forward. Thank you for your feedback, and we hope you have a wonderful day.
by A verified traveler
Posted 6 May 2024
Great room renovations! Nice staff.
Comment from Hotel Management
6 May 2024 by Chris, Hotel Management
Thank you so much for your wonderful rating and review! We truly appreciate you taking the time to let us know about your stay, and we hope to welcome you back soon!
