Ratings based on 2,120 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Oakwood Premier Incheon, Hotel Management
Dear Mr.Robert Warm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us.Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one. We look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us. I remain with my best wishes and regards.Thank you.Oakwood Premier Inchoen
by A verified traveler
Posted 30 May 2024
Beautiful property and rooms
Comment from Hotel Management
1 Jun 2024 by Oakwood Premier Incheon, Hotel Management
Dear Mr.DavidWarm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us.Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one. We look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us. I remain with my best wishes and regards.Oakwood Premier Inchoen
by A verified traveler from Waianae
Posted 14 May 2024
Convenient and staff friendly.
Comment from Hotel Management
14 May 2024 by Oakwood Premier Incheon, Hotel Management
Dear MyronWarm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us.Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one. We look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us. I remain with my best wishes and regards.Guest Service Manager
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
3 Jun 2024 by 오크우드 프리미어 인천 드림, Hotel Management
안녕하십니까 고객님, 저희 오크우드 프리미어 인천을 찾아 주시고, 저희 오크우드에서 편안한 투숙이 되었다니 오크우드의 일원으로 무척 기쁘게 생각 합니다. 고객님께서 투숙 하시면서 오크우드 프리미어 인천의 서비스에 만족 하신 것 같아 저희 모두 기쁘게 생각 합니다. 저희 오크우드는 고객님께서 바쁘신 와중에 작성해 주신 소중한 내용을 바탕으로 항상 고객님들의 기대를 능가하는 서비스를 제공 하기 위해 최선을 다 하겠습니다. 고객님의 관심으로 더 발전하는 오크우드 프리미어 인천 될 것을 약속 드리며, 가까운 미래에 고객님을 다시 모실 수 있는 기회가 있기를 바랍니다. 좋은 하루 되시길 바랍니다. 감사합니다.
by A verified traveler
Posted 9 May 2024
Oakwood premier is located in the heart of Songdo Incheon Korea. It is the tallest and iconic building in Songdo. Hotel lobby is located on the 36th floor and hotel rooms are located between 37 and 63 floors. Restaurants and cafes are located on 36 and 64/65th floors.
Our stay at the 2 bedroom residence suite was beyond our expectations. It has full kitchen with full size refrigerator, stove, cooking utensils/pots/pans and so on. The 360 views were immaculate from the suite. The suite also has large dining table with seating for 6 guests. The room also has 2 full bathroom - albeit one is connected to main room and another is separate with a shower. The large soaking tub with its own TV for the main bedroom was a bonus!
The main room has King size bed while secondary room has queen size bed.
The mattresses were comfortable (not too firm or soft). Simply put, the suite looked and functioned like a penthouse suite. Our room was located on 59th floor - so the views were breathtaking.
Another plus is that that the hotel is located adjacent to Lotte Mart - which you can easily walk over through its Parking lot( B1 level), connection or via outdoor ( via 1st floor). Takes about 5 minutes from hotel.
Nothing negative to say other than it requires elevator transfer between 36th floor (hotel main lobby) and to your room. So takes abit longer to reach the hotel room.
We will definitely stay here again while visiting Songdo/Incheon Korea.
Comment from Hotel Management
10 May 2024 by Oakwood Premier Incheon, Hotel Management
Dear Mr. Park, Alexander,Warm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us.Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one. We look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us. I remain with my best wishes and regards.Guest Service Manager
by A verified traveler
Posted 24 Apr 2024
The view from the room was amazing!!!
Comment from Hotel Management
25 Apr 2024 by Oakwood Premier Incheon, Hotel Management
Dear Mr. or Ms. Julie,Warm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us.Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one. We look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us. I remain with my best wishes and regards.Guest Service Manager
by A verified traveler
Posted 13 Apr 2024
Good location with good views, very courteous and professional staff, very clean and cozy property.
Comment from Hotel Management
14 Apr 2024 by Oakwood Premier Incheon, Hotel Management
Dear Mr. or Ms. Jonathan,Warm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us.Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one. We look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us. I remain with my best wishes and regards.Guest Service Manager
by A verified traveler
Posted 13 Apr 2024
The hotel is beautiful and well kept and the staff is extremely helpful and courteous.
I will definitely stay here again.
Comment from Hotel Management
14 Apr 2024 by Oakwood Premier Incheon, Hotel Management
Dear Mr. or Ms. donna ,Warm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us.Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one. We look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us. I remain with my best wishes and regards.Guest Service Manager
by A verified traveler
Posted 6 Apr 2024
Concierge lost my parcel sent to the hotel and was unhelpful about it.
Comment from Hotel Management
11 May 2024 by Oakwood Premier Incheon, Hotel Management
Warm Greetings from Oakwood Premier Incheon,Thank you for your feedback alerting us of the problem you had with the lack of response from our hotel staff. . Please accept my sincere apologies. We will make every effort to see that this does not happen again. I hope that I can convince you to change your mind and turn your experience around on your next visit to the Oakwood Premier Incheon Again, thank you for taking the time to share your recent experience with us as all feedback is highly appreciated. We are truly honored to have assisted you as our very important guest and hope to see you again in the near future. Thank you.Best regards,
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
7 Apr 2024 by 오크우드프리어인천, Hotel Management
JeaOne 고객님께, 저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다.
