Ratings based on 954 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 May 2024
Its right next to a subway and a couple.good parks. Plenty of places to eat & shop and see across the street and within a half mile walking distance. Nice facility overall.
5 out of 5
by A verified traveler

Posted 10 May 2024
The food is very good.
5 out of 5
by A verified traveler from Langley

Posted 5 May 2024
Great location! Friendly servuce and nice facility.
5 out of 5
by A verified traveler from Kapolei

Posted 28 Apr 2024
Good hotel.
4 out of 5
by A verified traveler from Irvine

Posted 20 Apr 2024
It is pretty typical holiday inn, clean and comfortable although the property seems a bit old and dated. It is conveniently located with lots of shopping and restaurants nearby. The room we were originally assigned had stains on the carpet and had unpleasant odor. We had to wait a little to be moved to another room but the staff were very helpful and tried their best to accommodate us.
5 out of 5
by A verified traveler from Scarborough

This traveler left a rating score only Posted 19 Apr 2024
5 out of 5
by A verified traveler

Posted 15 Apr 2024
The staff was very friendly and help us with the travel information and train. They were kindly and helpful.
3 out of 5
by A verified traveler

Posted 15 Apr 2024
The hotel is advertised to have A/C which was not provided. One tiny window to open left my room sweltering. It also smelled strongly of cigarettes.
4 out of 5
by A verified traveler

Posted 6 Apr 2024
Again no AC provided! The amount of money paid and we had to use a fan to cool the room and it was still hot! Terrible
5 out of 5
by A verified traveler

Posted 6 Apr 2024
Very friendly Fast service Clean