Ratings based on 954 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Its right next to a subway and a couple.good parks. Plenty of places to eat & shop and see across the street and within a half mile walking distance. Nice facility overall.
by A verified traveler
Posted 10 May 2024
The food is very good.
by A verified traveler from Langley
Posted 5 May 2024
Great location! Friendly servuce and nice facility.
by A verified traveler from Kapolei
Posted 28 Apr 2024
Good hotel.
by A verified traveler from Irvine
Posted 20 Apr 2024
It is pretty typical holiday inn, clean and comfortable although the property seems a bit old and dated. It is conveniently located with lots of shopping and restaurants nearby. The room we were originally assigned had stains on the carpet and had unpleasant odor. We had to wait a little to be moved to another room but the staff were very helpful and tried their best to accommodate us.
by A verified traveler from Scarborough
Posted 19 Apr 2024
by A verified traveler
Posted 15 Apr 2024
The staff was very friendly and help us with the travel information and train. They were kindly and helpful.
by A verified traveler
Posted 15 Apr 2024
The hotel is advertised to have A/C which was not provided. One tiny window to open left my room sweltering. It also smelled strongly of cigarettes.
by A verified traveler
Posted 6 Apr 2024
Again no AC provided! The amount of money paid and we had to use a fan to cool the room and it was still hot! Terrible
by A verified traveler
Posted 6 Apr 2024
Very friendly
Fast service
Clean