Ratings based on 518 Verified Reviews

4.0 out of 5
84% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 9 May 2024
Injap really did improve their service one thing changed was when you check in theres no porter or bellboy following you in your room upon checking in which feels more your safe since nobody knows what you’re room you’re in
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024
5 out of 5
by A verified traveler

Posted 20 Apr 2024
Really wonderful staff. The property needs some fixing & updating.
Comment from Hotel Management
24 Apr 2024 by ITH JAL, Hotel Management
Dear Mr. Jose,Thank you for choosing to stay with us here at Injap Tower Hotel - Iloilo!We truly appreciate the time you've taken to rate and review Injap Tower Hotel - Iloilo. We are delighted to hear that you've enjoyed the hotel's amenities, convenience and services of our team members. Your compliments will be shared to the entire team to inspire them to continually provide a SAFE stay and a HAPPY service.From all of us here at Injap Tower Hotel - Iloilo, thank you for making us your No. 1 hotel of choice in Iloilo and we are looking forward to welcoming you back soon.
5 out of 5
by A verified traveler

Posted 18 Apr 2024
Overall, I enjoyed the stay.. We have been there many time before.. If I had one area to mention, would be breakfast! I did not feel this options was very appealing, and options were generic at best!! Needs more fruits, options with juices .. etc etc,. Plus it was not free… Paid for something that was not too impressive!!
Comment from Hotel Management
24 Apr 2024 by ITH JAL, Hotel Management
Dear Sir Clinton, Thank you for choosing to stay with us here at Injap Tower Hotel - Iloilo! Whilst we strive to provide our guests with the highest level of service, feedback such as yours certainly allows the team to focus our attention in the areas which needs to improve. We will get in touch with you privately to further discuss the item you outlined on your review. Once again, from all of us here at Injap Tower Hotel - Iloilo, we do hope to welcome you back soon, giving us fresh opportunity to serve you better.
5 out of 5
by A verified traveler

Posted 2 Apr 2024
staff was the best
Comment from Hotel Management
15 Apr 2024 by PPT, Hotel Management
Dear Mr. Joseph,Thank you for choosing to stay with us here at Injap Tower Hotel - Iloilo!We truly appreciate the time you've taken to rate and review Injap Tower Hotel - Iloilo. We are delighted to hear that you've enjoyed the hotel's amenities, convenience and services of our team members. Your compliments will be shared to the entire team to inspire them to continually provide a SAFE stay and a HAPPY service.From all of us here at Injap Tower Hotel - Iloilo, thank you for making us your No. 1 hotel of choice in Iloilo and we are looking forward to welcoming you back soon.
1 out of 5
by A verified traveler from Tigard

Posted 2 Apr 2024
Hard bed bad shower bad TV cable Never again
Comment from Hotel Management
15 Apr 2024 by PPT, Hotel Management
Dear Sir Paul, Thank you for choosing to stay with us here at Injap Tower Hotel - Iloilo! Whilst we strive to provide our guests with the highest level of service, feedback such as yours certainly allows the team to focus our attention in the areas which needs to improve. We will get in touch with you privately to further discuss the item you outlined on your review. Once again, from all of us here at Injap Tower Hotel - Iloilo, we do hope to welcome you back soon, giving us fresh opportunity to serve you better.
3 out of 5
by A verified traveler

Posted 10 Mar 2024
Bathrooms need upgrade, bathroom walls moldy, poor bathroom ventilation, noisy AC.
Comment from Hotel Management
13 Mar 2024 by PPT, Hotel Management
Dear Ms. Concepcion, Thank you for choosing to stay with us here at Injap Tower Hotel - Iloilo! Whilst we strive to provide our guests with the highest level of service, feedback such as yours certainly allows the team to focus our attention in the areas which needs to improve. We will get in touch with you privately to further discuss the item you outlined on your review. Once again, from all of us here at Injap Tower Hotel - Iloilo, we do hope to welcome you back soon, giving us fresh opportunity to serve you better.
2 out of 5
by A verified traveler

Posted 29 Feb 2024
Room has bad smell from Drain over night.. could not sleep.. Smell kept coming up to the room
Comment from Hotel Management
13 Mar 2024 by PPT, Hotel Management
Dear Hyoung Ki, Thank you for choosing to stay with us here at Injap Tower Hotel - Iloilo! Whilst we strive to provide our guests with the highest level of service, feedback such as yours certainly allows the team to focus our attention in the areas which needs to improve. We will get in touch with you privately to further discuss the item you outlined on your review. Once again, from all of us here at Injap Tower Hotel - Iloilo, we do hope to welcome you back soon, giving us fresh opportunity to serve you better.
4 out of 5
by A verified traveler

Posted 13 Feb 2024
Comment from Hotel Management
2 Apr 2024 by PPT, Hotel Management
Dear Ms. Grace, Thank you for choosing to stay with us here at Injap Tower Hotel - Iloilo! We truly appreciate the time you've taken to rate and review Injap Tower Hotel - Iloilo. We are delighted to hear that you've enjoyed the hotel's amenities, convenience and services of our team members. Your compliments will be shared to the entire team to inspire them to continually provide a SAFE stay and a HAPPY service. From all of us here at Injap Tower Hotel - Iloilo, thank you for making us your No. 1 hotel of choice in Iloilo and we are looking forward to welcoming you back soon.
5 out of 5
by A verified traveler

Posted 13 Feb 2024
Place is convenient and staff are great
Comment from Hotel Management
15 Feb 2024 by PPT, Hotel Management
Dear Ms. Olma,Thank you for choosing to stay with us here at Injap Tower Hotel - Iloilo!We truly appreciate the time you've taken to rate and review Injap Tower Hotel - Iloilo. We are delighted to hear that you've enjoyed the hotel's amenities, convenience and services of our team members. Your compliments will be shared to the entire team to inspire them to continually provide a SAFE stay and a HAPPY service.From all of us here at Injap Tower Hotel - Iloilo, thank you for making us your No. 1 hotel of choice in Iloilo and we are looking forward to welcoming you back soon.