Ratings based on 482 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Nice and clean!
Comment from Hotel Management
30 Apr 2024 by Seyma Goluoglu - General Manager, Hotel Management
Dear Zachary,Thank you so much for taking the time to review us at Fairfield Inn & Suites Athens. We are so glad to hear that you enjoyed your stay with us. We appreciate your business and hope to serve you again in the future.Safe Travels.
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Seyma Goluoglu - General Manager, Hotel Management
Dear Liz, Thank you so much for taking the time to review us at Fairfield Inn & Suites Athens, AL. We are very glad to hear that you enjoyed your accommodations with us. We hope to serve you again in the future and looking forward to your return. Safe Travels.
by A verified traveler
Posted 7 Apr 2024
Solid hotel very clean beds are way too soft for my taste. The staff was friendly housekeeping was a little overly enthusiastic but overall good experience
Comment from Hotel Management
8 Apr 2024 by Seyma Goluoglu - General Manager, Hotel Management
Dear Justin, Thank you so much for taking the time to review us at Fairfield Inn & Suites in Athens, AL. We are very glad to hear that you enjoyed the cleanliness of the hotel. We take that very serious. I am sorry that beds were little softer than your liking. Please let me know if we failed short on being professional. We hope to serve you again in the future. Safe Travels.
by A verified traveler from Louisville
Posted 7 Apr 2024
By far the best hotel of our trip. Super clean with plenty of space. I assumed all hotels were fairly standard size, but this was bigger in both hallways and the rooms/bathrooms. Breakfast was great. Danielle was awesome and helpful at breakfast. The staff was all nice and helpful.
Comment from Hotel Management
8 Apr 2024 by Seyma Goluoglu - General Manager, Hotel Management
Dear Erik, Thank you so much for taking the time to review us at Fairfield Inn & Suites in Athens, AL. We are so glad to hear about your accommodations being nice. I will make sure to pass along your kind words about Danielle. She is definitely one of our shining stars. Thank you so much for your business and hope to serve you again in the future. Safe Travels.
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
28 Mar 2024 by Seyma Goluoglu - General Manager, Hotel Management
Dear Michael, Thank you so much for taking the time to review us. We are very sorry that we did not meet your expectations for a perfect stay. We hope to serve you again in the future.Safe Travels
by A verified traveler from Russiaville
Posted 24 Mar 2024
The walls were paper thin. Sounding like a running of the bulls from the room above us all night, up until 11pm. Then they started again at 630 in the morning. Very hard to get any rest. Super disappointed considering how much we paid. Front desk was unable to help or compensate us due to booking on a third party site.
Comment from Hotel Management
25 Mar 2024 by Seyma Goluoglu - General Manager, Hotel Management
Dear Amanda,I'm truly sorry to hear about your unpleasant experience with the noise disturbance during your stay. Rest assured, your feedback is valuable to us, and we will address this issue with the utmost urgency to ensure such situations are minimized in the future. If there's anything else we can assist you with or if you have any further details to share, please feel free to let us know.
by A verified traveler
Posted 5 Mar 2024
Nice and quiet. Tv channels were very disappointing
Comment from Hotel Management
5 Mar 2024 by Seyma Goluoglu - General Manager, Hotel Management
Dear Kate, thank you so much for taking the time to review us. We are very glad to hear that you had a nice and quiet stay. We are very sorry about TV Channels being disappointing. We hope that we can serve you again in the future. Safe Travels.
by A verified traveler
Posted 25 Feb 2024
Comment from Hotel Management
26 Feb 2024 by Seyma Goluoglu - General Manager, Hotel Management
Dear Mitchell,You are Excellent!Thank you so much for taking your time to review us at Fairfield Inn & Suites. We are glad that you enjoyed your stay. We love to serve you again in the future.Safe Travels.
by A verified traveler
Posted 10 Feb 2024
Pubic hairs in bathroom
Comment from Hotel Management
12 Feb 2024 by Seyma Goluoglu - General Manager, Hotel Management
Dear Keith,Thank you for bringing this matter to our attention. We understand that cleanliness and hygiene are important factors in maintaining a pleasant environment, especially in shared spaces like bathrooms. We apologize if you have encountered any issues regarding pubic hairs in the bathroom.We take cleanliness seriously and strive to ensure that our facilities are well-maintained at all times. We will address this issue promptly by conducting a thorough cleaning and inspection to prevent any recurrence.If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to let us know. Your satisfaction is our top priority, and we appreciate your feedback as it helps us improve our services.
by A verified traveler
Posted 4 Feb 2024
V FC
Comment from Hotel Management
6 Feb 2024 by Seyma Goluoglu - General Manager, Hotel Management
Dear Joseph,Thank you so much for your review. We hope to serve you again in the future. Safe Travels.
