Ratings based on 817 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by David, Hotel Management
Thank you for the kind review
by A verified traveler from Lake Havasu City
Posted 18 May 2024
Hotel was loud, dirty, old. Our door was broken. Very disappointed, not worth the cost. Will not stay again.
Comment from Hotel Management
19 May 2024 by David, Hotel Management
Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by David, Hotel Management
Thank you for the kind review
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
12 May 2024 by David, Hotel Management
Thank you for the kind review
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
6 May 2024 by David, Hotel Management
Thank you for the kind review
by A verified traveler
Posted 11 Apr 2024
Bathrooms are beyond tiny; the worst room I've experienced in comparable hotels.
Comment from Hotel Management
11 Apr 2024 by David, Hotel Management
Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!
by A verified traveler
Posted 26 Mar 2024
All was well, room was clean and comfortable
Comment from Hotel Management
26 Mar 2024 by David, Hotel Management
Thank you for the kind review
by A verified traveler
Posted 25 Mar 2024
Decent location, over priced for a "river view" that is mostly rooftop and other buildings. Check in was not at 4pm like advertised due to room not being ready. Was unable to check in til 530. Staff was apologetic but was unable to do much which i do understand, just was frustrating.
Comment from Hotel Management
31 Mar 2024 by David, Hotel Management
Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
11 Apr 2024 by David, Hotel Management
Thank you for taking a moment to share your experience. You are our most valued guest and our goal here at the DoubleTree by Hilton Decatur Riverfront is to make sure that we make you happy and hope that you will make us your first choice the next time you visit Decatur. We sincerely appreciate your feedback and we are very sorry that we did not fully exceed your expectations. If there is any comments or suggestions that could help us improve your experience the next time you stay with us we would be more than happy to hear it! Thank you again and have a wonderful day! Please come see us again soon!
by A verified traveler
Posted 26 Feb 2024
perfect for our overnight
Comment from Hotel Management
26 Feb 2024 by David, Hotel Management
Thank you for the kind review
