Ratings based on 942 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
by A verified traveler from Killeen
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Wyndham Staff, Hotel Management
Good day! We do thank you for staying with us and we sincerely apologize that your stay did not go as it should have gone. We hope that you give us the opportunity to make your next stay better.
by A verified traveler
Posted 3 Jun 2024
This hotel was great and nice and my stay was very pleasant. The only reason I didn't give it 5 stars is because they don't take cash for anything there. They are a cashless, card only facility. I wanted to buy snacks from there convenient store but I didn't have a debit card available and they wouldn't take cash. I had to charge everything to the room.
Comment from Hotel Management
5 Jun 2024 by Wyndham Staff, Hotel Management
Good day! We thank you for the feedback that you have provided and are sharing with our staff. We hope that you come back to see us again.
by A verified traveler
Posted 1 Jun 2024
When we checked out, there were so many broken window cars in the parking lot is not safe to park our car
Comment from Hotel Management
2 Jun 2024 by Wyndham Staff , Hotel Management
Good day! We do thank you for the feedback that you have provided and we thank you for staying with us. We are addressing the issue regarding the broken windows on the cars as guest safety is very important to us.
by A verified traveler
Posted 29 May 2024
by A verified traveler from Weston
Posted 28 May 2024
Old, outdated facility, does not make justice to the reputation of the hotels. Some reviews say it smells like urine, that is the only thing is not true, but the rest is true, old, ugly, outdated furniture and appliances. No refrigerator in the room.
Comment from Hotel Management
4 Jun 2024 by Wyndham Staff, Hotel Management
Good day! We sincerely apologize that your stay did not go as it should have and are working diligently to address these issues. We hope that you give us the opportunity to make your next stay better.
by A verified traveler
Posted 28 May 2024
It was nice.
Comment from Hotel Management
29 May 2024 by Front Desk, Hotel Management
Thank you for your feedback we appreciate it!
by A verified traveler from Chicago
Posted 28 May 2024
The property is a bit dated and in need of updates. The area near the hotel was busy due to being close to the stadium, noisy at times. While the lady at the fro t desk was polite and professional, she was the only person at the desk on a Friday night of a holiday weekend.
Comment from Hotel Management
4 Jun 2024 by Wyndham Staff, Hotel Management
Good day! We thank you for the feedback that you have provided and are addressing the issues that you have mentioned. Thank you for staying with us and we hope that you give us the opportunity to make your next stay better.
by A verified traveler from Mission
Posted 24 May 2024
Great hotel
Comment from Hotel Management
29 May 2024 by Front Desk , Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 23 May 2024
No complaints about the property. But I had two rooms and they wanted to put us in 2 different buildings
They did correct it. But it really never should have happened.
Comment from Hotel Management
29 May 2024 by Front Desk, Hotel Management
We apologize for the inconvenience, we hope that you enjoyed your stay. Thank you for your feedback.
