Ratings based on 985 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Beautiful
Comment from Hotel Management
3 Jun 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
Thanks so much for giving us your take on how we are doing, Jenny! We're glad you had a wonderful experience with us at the Woodlands Waterway Marriott!
by A verified traveler
Posted 1 Jun 2024
This hotel is very nice place.
Comment from Hotel Management
3 Jun 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
Thank you so much for this great 5-star review, Lan! We really appreciate your support and helping to share the word about the Woodlands Waterway Marriott.
by A verified traveler
Posted 28 May 2024
I can't remember the gentleman that checked us in and out's name but he was wonderful
Comment from Hotel Management
28 May 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
Thank you for the lovely compliment, Stephanie! Our staff works hard to ensure our guests receive exceptional service. We appreciate you for recognizing this! Looking forward to welcoming you back to the Woodlands Waterway Marriott.
by A verified traveler
Posted 27 May 2024
The pillows smelled like they were dirty.
Comment from Hotel Management
31 May 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
It was pleasure having you as our guest, Guerrero! We are sorry the experience fell short of your expectations. If there is anything we can do to elevate your next stay, please let us know! Looking forward to connecting with you.
by A verified traveler
Posted 27 May 2024
Closeness to a shopping center
Comment from Hotel Management
28 May 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
Convenience is the key to easy traveling! Thank you for leaving us a review, Gail. We truly appreciate your support!
by A verified traveler
Posted 27 May 2024
We have a dance recital at the pavilion and it is connected so it makes our day very convenient
Comment from Hotel Management
29 May 2024 by Safe travels, Aless Chau - Marketing Coordinator, Hotel Management
Here at the Woodlands Waterway Marriott, we strive to provide convenience and the ease of comfort for our guests. Thank you for sharing your positive experience with us. It has been an absolute pleasure hosting your stay!
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Safe travels, Aless Chau - Marketing Coordinator, Hotel Management
We truly appreciate you, Jesus. We are grateful for your high rating based on your recent experience with us. The Woodlands Waterway Marriott hopes to welcome you back in the near future!
by A verified traveler
Posted 23 May 2024
We enjoyed our stay!
Comment from Hotel Management
24 May 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
We enjoyed hosting your stay, Oyinna! Thank you for taking the time to leave us a feedback. We can't wait to welcome you back to the Woodlands Waterway Marriott!
by A verified traveler
Posted 20 May 2024
N/A
Comment from Hotel Management
21 May 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
We are sorry your experience did not meet your expectations. We pride ourselves in our exceptional services and it seems we have fallen short. If we can elevate your next experience in any way, please connect with us. Looking forward to hearing from you! Thank you.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
Thank you for sharing your experience with us, Julie! It was been a pleasure having you as our guest and we look forward to welcoming you again soon.
