Ratings based on 1,052 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Amazing views of the city and close attractions
Comment from Hotel Management
29 May 2024 by Reservations Department, Hotel Management
Thank you for the 5 stars! We hope to see you again soon!
by A verified traveler
Posted 27 May 2024
This place is beautiful and the staff are so accommodating and nice. Housekeeping is very attentive and wonderful
Comment from Hotel Management
29 May 2024 by Reservations Department, Hotel Management
Thank you for the 5 stars! We hope to see you again soon!
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Reservations Department, Hotel Management
Thank you for the 5 stars! We hope to see you again soon!
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Reservations Department, Hotel Management
Thank you for the 5 stars! We hope to see you again soon!
by A verified traveler
Posted 27 May 2024
The staff was helpful and respectful.
Comment from Hotel Management
29 May 2024 by Reservations Department, Hotel Management
Thank you for the 5 stars! We hope to see you again soon!
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
29 May 2024 by Reservations Department, Hotel Management
Thank you for your review! We hope to see you again soon.
by A verified traveler
Posted 26 May 2024
Always amazing to stay at this place!!
Comment from Hotel Management
29 May 2024 by Reservations Department, Hotel Management
Thank you for the 5 stars! We hope to see you again soon!
by A verified traveler
Posted 26 May 2024
Too expensive for this average hotel. The lobby looks amazing but the rooms are just like any other hotel room. Check in line is insanely long with only 1-2 representatives working. Be prepared to be charged $50 just for parking!!! Ridiculous…. Bathroom shower head was not pleasant. Definitely not worth the price for this hotel besides it being close to all the popular places.
Comment from Hotel Management
29 May 2024 by Reservations Department, Hotel Management
Thank you for taking the time to leave us a review. We have forwarded your comments to our hotel leadership team to review. We hope you will choose to stay with us again.
by A verified traveler
Posted 26 May 2024
Great all around
Comment from Hotel Management
29 May 2024 by Reservations Department, Hotel Management
Thank you for the 5 stars! We hope to see you again soon!
by A verified traveler from Beeville, TX
Posted 26 May 2024
The is the worst hotel I have ever stayed at. The staff was very rude. My wife is in a wheelchair, and they had blocked off the path for us to get to the convention were attending. They did not clean our room during our two day stay. Also, the bath room tile had caulk coming up around the tub.
Comment from Hotel Management
29 May 2024 by Reservations Department, Hotel Management
Thank you for taking the time to leave us a review. We have forwarded your comments to our hotel leadership team to review. We hope you will choose to stay with us again.