Ratings based on 993 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Rooftop pool was not so nice
Comment from Hotel Management
25 May 2024 by Misha D., Hotel Management
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!
by A verified traveler
Posted 23 May 2024
Long wait time to check in.
Comment from Hotel Management
25 May 2024 by Misha D., Hotel Management
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay but it looks like we could have done more to enhance your experience. Please feel free to give us any feedback regarding your experience.
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
25 May 2024 by Misha D., Hotel Management
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
25 May 2024 by Misha D., Hotel Management
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!
by A verified traveler
Posted 22 Apr 2024
Rooms and common areas were neat and clean. Breakfast is not included with this hotel (as stated on their website), but coffee is and it was much appreciated. The front desk was happy to hold our luggage in a locked room since we checked in before our room was ready.
We stayed here for the FIRST World Championships and it was very convenient to the George R Brown Convention Center. The area feels very safe and I wasn't worried about walking to and from there. Would be happy to stay here next year as well.
Comment from Hotel Management
25 May 2024 by Misha D., Hotel Management
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!
by A verified traveler
Posted 16 Apr 2024
This hotel was very contemporary and up to date. The room could use a bit more cleaning, but has everything you need for a short stay.
Comment from Hotel Management
25 May 2024 by Misha D., Hotel Management
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!
by A verified traveler
Posted 15 Apr 2024
Will come again
Comment from Hotel Management
25 May 2024 by Misha D., Hotel Management
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!
by A verified traveler
Posted 14 Apr 2024
This place was terrible. They don’t clean, don’t have clean towels. Front desk help was non existent! They charged $300 for deposit when it was only supposed to be $150. After they said they only took $150 but my bank said $300. Never staying here again!!!
Comment from Hotel Management
25 May 2024 by Misha D., Hotel Management
Thank you for choosing the Aloft Downtown Houston! We are sadden that you did not enjoy your stay. Please feel free to contact us for any billing resolutions.
by A verified traveler
Posted 12 Apr 2024
The lobby restrooms were disgusting.
Comment from Hotel Management
25 May 2024 by Misha D., Hotel Management
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!
by A verified traveler
Posted 5 Apr 2024
The shower and toilet was combined in 1 space, the handheld shower head did not tilt so the toilet, toilet tissue got soaked, water sat on opposite side of shower all night and if I had to use bathroom in middle of night I had to put on shoes because shower floor still had standing water. So all in all the roll in shower was awful. The mini fridge was just sitting on the floor alone with nothing surrounding it, it was just there, kinda weird but at least it worked. Shower situation was the absolute worst though
Comment from Hotel Management
25 May 2024 by Misha D., Hotel Management
Thank you for choosing the Aloft Downtown Houston! We are sadden that you did not enjoy your stay. We hope that you would give us a chance to make it right during your next stay here in Downtown Houston.
