Ratings based on 1,111 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
friendly
by A verified traveler
Posted 21 May 2024
friendly staff
by A verified traveler
Posted 21 May 2024
Quinton, pam, troy we're professional and welcoming service manager was great also. Mahalo
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Makoto - Guest Service Manager, Hotel Management
Aloha and thank you for choosing to stay with us at Waikiki Malia. We are elated to hear that we exceeded your expectations. We hope to have the pleasure of your return soon. Mahalo.
by A verified traveler
Posted 18 May 2024
Everything was great the parking was not used to the narrow parking structure was difficult at times especially with a midsize suv
Comment from Hotel Management
19 May 2024 by Makoto - Guest Service Manager, Hotel Management
Aloha and thank you for the great review of your visit! We are happy you found our location to be convenient to the many highlights of Waikiki, and that you enjoyed your stay. We are sorry to hear about the challenge you experienced with our parking garage. It is good to know as we can look into how we can make things better. We hope you'll have another opportunity to visit again. Mahalo.
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
17 May 2024 by Amante Castro - Guest Service Manager, Hotel Management
Aloha Sarah P,We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.Mahalo!
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
17 May 2024 by Amante Castro - Guest Service Manager, Hotel Management
Aloha Omar,We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.Mahalo!
by A verified traveler
Posted 13 May 2024
Waikiki Malia was clean and affordable. The staff were friendly and accommodating. The elevators are a pain in the @$$, though. While we appreciate the convenience of on-site parking, trying to park an SUV was challenging. Also, navigating the tight turns in the parking structure was scary. I’m so surprised we didn’t scratch the car trying to exit. It wasn’t a bad stay at the hotel, just a couple of things that made the stay less than stellar.
Comment from Hotel Management
14 May 2024 by Makoto - Guest Service Manager, Hotel Management
Aloha and thank you for taking the time to provide a review of your stay with us! We are happy to know your expectations of cleanliness, comfort, and staff services were met. We are sorry to hear the challenge you experienced with our parking garage. These are good to know as we can look into how we can make things better. We hope to welcome you back again soon. Mahalo.
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
14 May 2024 by Makoto - Guest Service Manager, Hotel Management
Aloha and thank you for choosing to stay with us at Waikiki Malia. We appreciate you sharing your experience and hope to welcome you back in the near future. Mahalo.
