Ratings based on 965 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
very good place to stay in.
Comment from Hotel Management
28 May 2024 by polynesian, Hotel Management
Aloha Valeryia,Thank you for your review, we appreciate it. We are happy to hear that you enjoyed your stay with us. Hope to see you again.Mahalo!
by A verified traveler
Posted 23 May 2024
Great location, room was pretty clean. However, there was a very strong smell of mildew in the room. Probably from the humidity of the region, but still a bit unpleasant.
Comment from Hotel Management
23 May 2024 by Polynesian Residences Hotel Waikiki, Hotel Management
Thank you for the reviews. We will address your concerns.
by A verified traveler
Posted 21 May 2024
Wonderful
Comment from Hotel Management
23 May 2024 by Polynesian Residences Hotel Waikiki, Hotel Management
Thank you the reviews. Hope to see you again.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by polynesian, Hotel Management
Aloha Cameron,Thank you for your review, we appreciate it. Hope to see you again.Mahalo!
by A verified traveler
Posted 20 May 2024
The elevator was not working more than it was working. Pretty rough on a disabled person. The staff moved us to a lower room which helped.
It was NOT like the pictures. It was filthy.
Comment from Hotel Management
23 May 2024 by Polynesian Residences Hotel Waikiki, Hotel Management
Thank you for the reviews. We will address your concerns.
by A verified traveler from Elk Grove
Posted 19 May 2024
Excellent Location
Comment from Hotel Management
20 May 2024 by polynesian, Hotel Management
Aloha Josephine,Thank you for your review, we appreciate it. We are happy to hear that you enjoyed your stay with us. Hope to see you again.Mahalo!
by A verified traveler
Posted 15 May 2024
Great place area is surrounded by shops and good restaurants! The place could use a bit of a touch up in the hallways, but nonetheless I would absolutely stay here again.
Comment from Hotel Management
15 May 2024 by polynesian, Hotel Management
Aloha Matea,Thank you for your review, we appreciate it. We are happy to hear that you enjoyed your stay with us. Hope to see you again.Mahalo!
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
12 May 2024 by polynesian, Hotel Management
Aloha,Thank you for your review, we appreciate it.Hope to see you again.Mahalo!
by A verified traveler
Posted 9 May 2024
The staff in the front desk was nice to let me checked in early. This is a very good location with a little kitchenette in the room but the amenities is old, carpet and room is kind of old and duty. That is why I gave 3 stars overall.
Comment from Hotel Management
9 May 2024 by Polynesian Residences Hotel Waikiki, Hotel Management
Thank you for the reviews. We will address your concerns.
by A verified traveler
Posted 8 May 2024
Polynesian residences treated us like family and their hospitality is unmatchable.
Comment from Hotel Management
8 May 2024 by polynesian, Hotel Management
Aloha,Thank you for your review, we appreciate it. We are happy to hear that you enjoyed your stay with us. Hope to see you again.Mahalo!
