Ratings based on 1,712 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
We were not informed about extra pricing fees until we were there to check in. Wish the website stated plus charges.
by A verified traveler
Posted 1 Jun 2024
Great staff. Extremely efficient and friendly!
by A verified traveler
Posted 31 May 2024
The property is undergoing construction so lots of noise. I enjoyed the hot tub at night.
by A verified traveler
Posted 31 May 2024
All the staff were super helpful and friendly! They were very welcoming and greeted us with smiles and even a gift! This was my second time staying at OHANA East, even with renovations taking place our stay was amazing! We will be booking again next year! In a great & convenient spot as well. Only a five min walk to the beach and all the local shopping/food. Would def recommend.
by A verified traveler from Huntsville
Posted 30 May 2024
Excellent location near Waikiki Beach and very convenient to all the good stuff! Construction has the lobby compressed, but didn’t cause any issues.
by A verified traveler
Posted 30 May 2024
by A verified traveler
Posted 30 May 2024
It was close to the beach at Waikiki. Centrally located next to the International Market. Right now it is under construction and it is very inconvenient to enter thru the old parking garage entrance and lifts were difficult to navigate. Pool is newly renovated but has very slippery tiles around it. Ridiculous.
Great location. Over priced for what you get.
by A verified traveler from Lancaster
Posted 30 May 2024
We had an amazing time even though they were redoing the lobby and one of the restaurants the pool was clean the staff were friendly best vacation best hotel ever
by A verified traveler
Posted 29 May 2024
by A verified traveler
Posted 29 May 2024
Property was going through a renovation. the bathrooms were very small and the water wasn’t hot.This was a problem for me because you have to pay for incidentals per night.
Comment from Hotel Management
29 May 2024 by OHANA Waikiki East by OUTRIGGER Management, Hotel Management
Aloha Eva. Mahalo for your feedback. We sincerely apologize for the construction noise being done at our hotel; however, we appreciate your feedback as it will aid to improve in our overall service. After our completed transformation, we wish to welcome you back and experience the true essence of the OHANA Waikiki East by OUTRIGGER. Should you have any additional feedback, please let us know.Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management
