Ratings based on 992 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from MILPITAS
Posted 19 Feb 2024
I really appreciate the warm welcome and help from the W Experirnce Shift Leader, Rene Tang. She understands that i just arrived from a long haul flight and wanted a place to get rest right away. She tried her best to get me a room way before the standard check-in time. And, I also want to commend Rene for her professionalism and hospitality to the care of customers. All in all, I give W Hotel Hong Kong and its staff an A !
Comment from Hotel Management
20 Feb 2024 by W Hong Kong, Hotel Management
Hello John,We sincerely appreciate the trust and confidence you have in us. Thank you for choosing us, we will strive to continue our commitment to serving you again during your next stay. Looking forward to seeing you soon! Best wishes, Matthias Vogt, General Manager
by A verified traveler
Posted 16 Jan 2024
Comment from Hotel Management
17 Jan 2024 by W Hong Kong, Hotel Management
Hello Helen,We sincerely appreciate the trust and confidence you have in us. Thank you for choosing us, we will strive to continue our commitment to serving you again during your next stay. Looking forward to seeing you soon! Best wishes, Matthias Vogt, General Manager
by A verified traveler
Posted 17 Dec 2023 on Wotif
Great property
Comment from Hotel Management
18 Dec 2023 by W Hong Kong, Hotel Management
Hello Darren,We sincerely appreciate the trust and confidence you have in us. Thank you for choosing us, we will strive to continue our commitment to serving you again during your next stay. Looking forward to seeing you soon! Best wishes, Matthias Vogt, General Manager
by A verified traveler
Posted 29 Nov 2023
Location
Comment from Hotel Management
1 Dec 2023 by W Hong Kong, Hotel Management
Hello Pik Yim,We sincerely appreciate the trust and confidence you have in us. Thank you for choosing us, we will strive to continue our commitment to serving you again during your next stay. Looking forward to seeing you soon! Best wishes, Matthias Vogt, General Manager
by A verified traveler
Posted 25 Nov 2023
Comment from Hotel Management
18 Dec 2023 by W Hong Kong, Hotel Management
Hello Felix,We sincerely appreciate the trust and confidence you have in us. Thank you for choosing us, we will strive to continue our commitment to serving you again during your next stay. Looking forward to seeing you soon! Best wishes, Matthias Vogt, General Manager
by A verified traveler
Posted 23 Nov 2023 on Hotels
Comment from Hotel Management
27 Nov 2023 by W Hong Kong, Hotel Management
Hello Evelyn Ann,We sincerely appreciate the trust and confidence you have in us. Thank you for choosing us, we will strive to continue our commitment to serving you again during your next stay. Looking forward to seeing you soon! Best wishes, Matthias Vogt, General Manager
by A verified traveler
Posted 16 Nov 2023
Comment from Hotel Management
11 Dec 2023 by W Hong Kong, Hotel Management
Hello Ming Jau,We sincerely appreciate the trust and confidence you have in us. Thank you for choosing us, we will strive to continue our commitment to serving you again during your next stay. Looking forward to seeing you soon! Best wishes, Matthias Vogt, General Manager
by A verified traveler
Posted 10 Nov 2023
Extremely comfortable place to stay particularly as i was arriving from China by the High Speed Rail and was proceeding to HK Airport the next morning. This is a place I'm sure I'll stay at again as an alternative to the Island where i've generally stayed. The 76th swimming pool was absolutely superb clean, quiet so really good for lengths ; and what a view !
Comment from Hotel Management
14 Nov 2023 by W Hong Kong, Hotel Management
Hello Michael,We sincerely appreciate the trust and confidence you have in us. Thank you for choosing us, we will strive to continue our commitment to serving you again during your next stay. Looking forward to seeing you soon! Best wishes, Matthias Vogt, General Manager
by A verified traveler
Posted 20 Oct 2023
It is right at the heart of Elements, shopping mall and MTR you are minutes away to ANYWHERE in Hong Kong, either by subway, taxi
Comment from Hotel Management
1 Nov 2023 by W Hong Kong, Hotel Management
Hello Alejandro,We sincerely appreciate the trust and confidence you have in us. Thank you for choosing us, we will strive to continue our commitment to serving you again during your next stay. Looking forward to seeing you soon! Best wishes, Matthias Vogt, General Manager
by A verified traveler
Posted 17 Oct 2023
Great stay in Hong Kong!
Comment from Hotel Management
20 Oct 2023 by W Hong Kong, Hotel Management
Hello Lemin,Thank you for choosing W Hong Kong! We look forward to welcoming you back in the near future!Best wishes, Matthias Vogt, General Manager, W Hong Kong