Ratings based on 140 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Very slow check in proces
by A verified traveler
Posted 20 May 2024
Very nice property, staff was overall attentive
Comment from Hotel Management
24 May 2024 by Samson Woo, Hotel Management
Dear Hin Hang, Thank you for taking the time to share your excellent review with us.It is a pleasure to learn that you enjoyed the ocean views, the room, the atmosphere and the breakfast buffet we provide at the hotel!Thank you once again for being our guest and we look forward to welcoming you again in the near future.Sincerely,Samson WooGeneral Manager
by A verified traveler
Posted 19 May 2024
good place to stay
Comment from Hotel Management
24 May 2024 by Samson Woo, Hotel Management
Dear Wenhai, Thank you for taking the time to share your excellent review with us.It is a pleasure to learn that you enjoyed the ocean views, the room, the atmosphere and the breakfast buffet we provide at the hotel!Thank you once again for being our guest and we look forward to welcoming you again in the near future.Sincerely,Samson WooGeneral Manager
by A verified traveler
Posted 16 May 2024
The location is beautiful the scenery is beautiful the hotel is very nice the restaurants are good but very expensive things that did not like the expense of the restaurants they did not have a little shop market lots of screaming kids
Comment from Hotel Management
24 May 2024 by Samson Woo, Hotel Management
Dear Frank, Thank you for taking the time to share your excellent review with us.It is a pleasure to learn that you enjoyed the ocean views, the room, the atmosphere and the breakfast buffet we provide at the hotel!Thank you once again for being our guest and we look forward to welcoming you again in the near future.Sincerely,Samson WooGeneral Manager
by A verified traveler
Posted 2 May 2024
Amazing ocean view from room, lovely service by staff, good food.
Comment from Hotel Management
24 May 2024 by Samson Woo, Hotel Management
Dear Gregory, Thank you for taking the time to share your excellent review with us.It is a pleasure to learn that you enjoyed the ocean views, the room, the atmosphere and the breakfast buffet we provide at the hotel!Thank you once again for being our guest and we look forward to welcoming you again in the near future.Sincerely,Samson WooGeneral Manager
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
24 May 2024 by Samson Woo, Hotel Management
Dear Hinlaam,Thank you for excellent rating as it encourages us to continue to do our best for our guests.We look forward to welcoming you again in the near future!Sincerely,Samson WooGeneral Manager
by A verified traveler
Posted 26 Apr 2024
Nice view
Comment from Hotel Management
24 May 2024 by Samson Woo, Hotel Management
Dear danny, Thank you for taking the time to share your excellent review with us.It is a pleasure to learn that you enjoyed the ocean views, the room, the atmosphere and the breakfast buffet we provide at the hotel!Thank you once again for being our guest and we look forward to welcoming you again in the near future.Sincerely,Samson WooGeneral Manager
by A verified traveler
Posted 25 Apr 2024
Staff went above and beyond to help me with my fist time visiting hong Kong..
Comment from Hotel Management
24 May 2024 by Samson Woo, Hotel Management
Dear Thomas, Thank you for taking the time to share your excellent review with us.It is a pleasure to learn that you enjoyed the ocean views, the room, the atmosphere and the breakfast buffet we provide at the hotel!Thank you once again for being our guest and we look forward to welcoming you again in the near future.Sincerely,Samson WooGeneral Manager
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Samson Woo, Hotel Management
Dear Ping Wai,Thank you for excellent rating as it encourages us to continue to do our best for our guests.We look forward to welcoming you again in the near future!Sincerely,Samson WooGeneral Manager
by A verified traveler
Posted 14 Apr 2024
There was a cockroach in our room. In room dining breakfast for kids were not the best.
Comment from Hotel Management
24 Apr 2024 by Samson Woo, Hotel Management
Dear Brian,Greetings from The Fullerton Ocean Park Hotel and thank you for staying with us to celebrate your child's birthday. We greatly appreciate you taking the time to share your staying experience with us. We are very sorry that this experience didn't live up to your expectations, and on behalf of my team, I would like to sincerely apologize to you. We have shared your valuable feedback with the relevant departments to ensure that we can do better to service our guests in the future.We hope to have the opportunity to welcome you again as our guest so that you may see our improvements.Wishing you a very pleasant day. Samson WooGeneral ManagerThe Fullerton Ocean Park Hotel
