Ratings based on 822 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jul 2019
The hotel is getting old and most of the room amenities are worn out. Not so recommend to stay
by A verified traveler
Posted 25 Mar 2019
Property is closing on March 31, 2019. I have stayed at this hotel for the last 46 years. Now need to look for another hotel to stay.
by A verified traveler
Posted 16 Mar 2019 on Hotels
Comment from Hotel Management
18 Mar 2019 by The Excelsior, Hong Kong, Hotel Management
Dear Ritwan
Many thanks for staying with us. Although we will close on 31 March, we believe the fond memories will last.
Warm regards
The Excelsior, Hong Kong
by A verified traveler
Posted 15 Mar 2019
by A verified traveler
Posted 6 Mar 2019 on Hotels
Comment from Hotel Management
7 Mar 2019 by The Excelsior, Hong Kong , Hotel Management
Dear Gary Robert
Thank you for staying with us. We are glad your hand an enjoyable stay here.
Warm regards
The Excelsior, Hong Kong
by A verified traveler
Posted 5 Mar 2019
by A verified traveler
Posted 3 Mar 2019 on Hotels
Comment from Hotel Management
4 Mar 2019 by The Excelsior, Hong Kong, Hotel Management
Dear Terufumi Thank you for staying with us. We are glad you had an enjoyable stay here. We look forward to welcoming you again. Warm regards The Excelsior, Hong Kong
by A verified traveler
Posted 19 Feb 2019 on Hotels
Comment from Hotel Management
21 Feb 2019 by The Excelsior, Hong Kong, Hotel Management
Dear Lai Hung
Thank you for staying with us. We are glad you had an enjoyable stay here. We look forward to welcoming you again.
Warm regards
The Excelsior, Hong Kong
by A verified traveler
Posted 18 Feb 2019
The property is tried and the landing area smelt damp.
Comment from Hotel Management
19 Feb 2019 by The Excelsior, Hong Kong, Hotel Management
Dear valued guest
Thanks for your review. We look forward to welcoming you again before we close.
Warm regards
The Excelsior, Hong Kong
by A verified traveler
Posted 4 Feb 2019
Good location, easy access to shopping and transportation. Hotel is very old but understand it will be closed in Mar 2019 for redevelopment.
Comment from Hotel Management
8 Feb 2019 by The Excelsior, Hong Kong , Hotel Management
Dear valued guest
Thank you for staying with us. We look forward to welcoming you again in the future.
Warm regards
The Excelsior, Hong Kong