Ratings based on 969 Verified Reviews

3.7 out of 5
97% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 May 2024
Rooms are spacious for Hong Kong. Can hear noise from next room but that’s with most hotels. Water for shower wasn’t hot enough. Not sure if it was just our room that had this issue.
4 out of 5
by A verified traveler

Posted 30 Apr 2024
The staff were generally helpful. I arrived very early in the morning (8am) and the staff was able to provide a slightly earlier check in (11:30am - 2.5 hours earlier than standard check in time). My room was clean and comfortable. Despite I was on 8th floor, it was quiet. The mini fridge in my room wasn't working, it was not cold at all, although the housekeeping team came to check it, they didn't do anything to improve the situation. I was unable to use the mini fridge which was an inconvenience for me. The hotel breakfast was disappointing, I found there wasn't much choice and the food didn't look enticing. I would not recommend to pay for the hotel breakfast, there are plenty of better options in Hong Kong. Overall, I really liked the location and was happy with the room. I would consider staying here again.
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Price is right. Very few hotels in Hong Kong provide free breakfast which is a big plus. 7 minutes walk from exit F of Causeway Bay metro station. Much better than other hotels in Hong Kong or Kowloon of similar price range.
4 out of 5
by A verified traveler

Posted 25 Apr 2024
Not close by subway station
3 out of 5
by A verified traveler

Posted 22 Apr 2024
This hotel is really conveniently located and generally well appointed. The rooms do look tired and the free wifi was incredibly slow.
4 out of 5
by A verified traveler

Posted 21 Apr 2024
A bit far from subway train.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2024
4 out of 5
by A verified traveler

Posted 15 Apr 2024
The best part of my experience was how conveniently located the property was and how gracious the staff was
4 out of 5
by A verified traveler

Posted 12 Apr 2024
Is on a one way street hard to find front desk not very helpful with question overall average .
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2024