Ratings based on 683 Verified Reviews

4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Mar 2020
The overall of this hotel is good although the room is a bit small. The location is right in the center of causeway Bay where activities are.
Comment from Hotel Management
4 Mar 2020 by Carlos, Hotel Management
Thank you for leaving such a nice review. We are glad that you loved our hotel and hope to see you again soon.
5 out of 5
by A verified traveler

Posted 1 Mar 2020
Like this hotel. The location is so convenient for people who stays a few days in the city at such reasonable price.
Comment from Hotel Management
4 Mar 2020 by Carlos, Hotel Management
Thank you for leaving such a nice review. We are glad that you loved our hotel and hope to see you again soon. Thank you, once again, for your kind words.
5 out of 5
by A verified traveler

Posted 28 Jan 2020
The hotel located in city centre, and the staffs are friendly.
Comment from Hotel Management
31 Jan 2020 by Carlos, Hotel Management
Thank you for leaving such a nice review. We are glad that you loved our hotel and hope to see you afain soon. Thank you, once again, for your kind words.
5 out of 5
by A verified traveler from California

Posted 24 Jan 2020
The location is in the center of Causeway bay and is within 5-min walking distance to MTR stations. The room is a good size and clean. It is good value for money.
Comment from Hotel Management
24 Jan 2020 by Carlos, Hotel Management
Thank you for leaving such a nice review. We are glad that you loved our hotel and hope to see you again soon. Thank you, once again, for your kind words.
3 out of 5
by A verified traveler

not recommanding

Posted 8 Jan 2020 on Hotels
Stayed there for a night and regretted it. Room was extremely small and basic. I asked for a charger for my phone but was bluntly told they didnt have any. It was late at night and I had to go out and buy one myself. Staff was not helpful and this is definitely more of a hostel than a hotel. Only positive side : location. Not going back even if it's cheap
Comment from Hotel Management
8 Jan 2020 by Marketing Communications Team, Hotel Management
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Regarding the phone charger, our hotel provides an adapter and power bank rental service to our guests, but I greatly appreciate your comments about aspects of the charger rental service that need updating. This comment is acknowledged by our management team and I hope that I can convince you to change your mind about another visit to our property. We look forward to seeing you again.
4 out of 5
by A verified traveler

Posted 3 Jan 2020
Comment from Hotel Management
6 Jan 2020 by Carlos, Hotel Management
Thank you for leaving such a nice review. We are glad that you loved our hotel and hope to see you again soon.
1 out of 5
by A verified traveler

Posted 2 Jan 2020 on Hotels
Comment from Hotel Management
6 Jan 2020 by Carlos, Hotel Management
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. We hope to accommodate you again in the future and show you our effort for improvement.
3 out of 5
by A verified traveler

Posted 31 Dec 2019 on Hotels
Comment from Hotel Management
3 Jan 2020 by Carlos, Hotel Management
Thank you for staying with us recently and taking the time to leave us a comment. Glad to know that you are generally satisfied with our hotel. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 30 Nov 2019
Comment from Hotel Management
3 Jan 2020 by Carlos, Hotel Management
Thank you for staying with us recently and taking the time to leave us a comment. Glad to know that you are generally satisfied with our hotel. We hope to see you again soon.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Nov 2019 on Hotels