Ratings based on 783 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Mar 2024
great hotel, great staff
by A verified traveler from PACIFICA
Posted 10 Mar 2024
It’s a real 5-star experience throughout from the moment you check in, being greeted by the staff and offered the welcome drink.
The room is beautiful with a great view of Central Pier and the Ferris Wheel.
The staff is very attentive, courteous, professional and beyond your expectation!
Comment from Hotel Management
12 Mar 2024 by Michael Groll Hotel Manager , Hotel Management
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
by A verified traveler
Posted 27 Feb 2024
We came to celebrate our 50 th anniversary.
They upgraded us and left wine in the room.
Made a very special occasion more special. Staff was superb.
Comment from Hotel Management
12 Mar 2024 by Michael Groll Hotel Manager , Hotel Management
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
by A verified traveler
Posted 5 Feb 2024
by A verified traveler
Posted 29 Jan 2024 on Hotels
by A verified traveler from Seattle
Posted 28 Jan 2024
Awesome
by A verified traveler
Posted 25 Jan 2024
As always wonderful two nights and comfortable stay. My favorite place away from home.
Comment from Hotel Management
22 Feb 2024 by Michael Groll Hotel Manager , Hotel Management
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
by A verified traveler from Forest Hills
Posted 8 Jan 2024
If this is in the budget, we recommend this hotel highly. Services were fast, efficient and done with a smile.
Comment from Hotel Management
30 Jan 2024 by Michael Groll Hotel Manager , Hotel Management
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
by A verified traveler
Great for family, business and a must stop in HK
Posted 7 Jan 2024 on HotelsIt is one of the best places to stay, hands down. From the staff, the view, the location, the silver mug beer @ Capitans, you can’t really say you’ve been to HK if you have not been / stayed at the Mandarin.
Comment from Hotel Management
30 Jan 2024 by Michael Groll Hotel Manager , Hotel Management
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
by A verified traveler
Posted 31 Dec 2023 on Hotels
