Ratings based on 481 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Mar 2024
Great place to stay and pretty centralised. Heading to the financial district or kowloon side is approximately 25 mins from here.
Staff were considerate and helpful, even allowed a late checkout as my flight is much later.
The helpfulness off the staff toward guests and non-guests were exemplary.
Love my stay.
by A verified traveler
Posted 29 Nov 2023
by A verified traveler
Posted 15 Aug 2023
I regret to share that my recent stay at Le Meridien Cyberport Hotel was far from satisfactory due to an unsettling encounter with bed bugs. Despite my optimism for a pleasant stay, my experience was overshadowed by the discomfort and distress caused by these unwanted pests in my room.
What was particularly disappointing was the hotel staff's response to my concern. When I approached them with evidence of the bed bug infestation, I was met with reluctance and denial. It was disheartening to feel dismissed and unheard, especially when the evidence was clear.
While I understand that pest issues can sometimes arise even in well-maintained establishments, I firmly believe that how a hotel addresses such problems is a true testament to their dedication to guest well-being. In this case, the way my concerns were handled has left me feeling frustrated and unsupported.
I hope that Le Meridien Cyberport Hotel takes this feedback seriously and reevaluates their approach to guest complaints. Transparency and accountability are essential in maintaining a positive reputation, and I urge the management to take the necessary steps to prevent future guests from experiencing similar discomfort.
Comment from Hotel Management
23 Aug 2023 by Pierre-Antoine Penicaud, General Manager, Hotel Management
Dear Guest, Thank you for staying with us and having taken the time to share your review following your recent visit at Le Meridien Hong Kong, Cyberport. We would like to extend our apologies about the unpleasant experience you had encountered. Please rest assured that we have taken a note on your comments to review immediately with follow-up actions, while further inspection and comprehensive deep cleaning in the room had been carried out accordingly to prevent any potential issues and restore your confidence in our hotel’s hygiene standards. Thank you once again and we hope you will give us another chance to welcome you and have a better experience!Sincerely,Pierre-Antoine PenicaudGeneral Manager Le Meridien Hong Kong, Cyberport
by A verified traveler
Posted 9 Jul 2023
by A verified traveler
Posted 29 Jun 2023
Nice hotel and view is excellent. But the location is nice for relaxation but not convenient.
by A verified traveler
Posted 4 Apr 2023
by A verified traveler
Posted 27 Mar 2023
The refrigerator doesn’t keep drinks cold.
by A verified traveler
Posted 26 Mar 2023
Very convenient and cheap parking, excellent hotel facilities.
by A verified traveler
Posted 21 Nov 2020
Nice and sweet staffing team, have had a great night in the hotel. The restaurant is also great, will come again.
by A verified traveler
Nice staycation
Posted 21 Oct 2020 on HotelsOverall it is a pleasant stay! Staff is very nice and nice view. Only the cleanliness in the swimming pool shower room has to be improved
