Ratings based on 927 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Apr 2024
Horrible hotel, extremely dirty!! A LOT of hairs and dust in the room and bathroom. I felt dirtier after taking a shower in the filthy bathroom full of mold.
Could hear my neighbour "having fun".
Don't stay there.
by A verified traveler from Hong Kong
Posted 27 Mar 2024
The building need some retouched, the draining in shower runs slow, and lock for the bathroom door can’t lock properly. Some surface feels a bit dusty. The location is really easy to get to, but I feel need some improvement on cleanliness.
by A verified traveler
Posted 25 Mar 2024
Very good hotel in the middle of the Sheung Wan area. I recommend it for short trips. Rooms are small but it is comfortable and ok if you’re going essentially only to sleep. WiFi works well, and bathroom is nice and not too small. The location is close to an MTR station and several restaurants, so it’s very convenient.
by A verified traveler
Posted 17 Mar 2024
A great location for exploring the Central area. My 3yo daughter and I had a King room and it was as spacious as we needed. Reception staff were helpful. We walked everywhere - shopping along Queens, Central Market, SoHo and Hong Kong park. Also highly recommend breakfast at Oolaa, about a 10min walk - they have a great menu and even kids colouring in.
by A verified traveler
Posted 19 Feb 2024
Good value for the area. The room was nice and the area was easy to navigate.
by A verified traveler from Houston
Posted 29 Jan 2024
This hotel is a great choice for visitors who like the Central-SoHo-Hollywood Road area of Hong Kong. Easily walkable to two subway stations (10 minutes?) and cabs abound in the area too. The price was very reasonable for a safe, quiet and comfortable room. Onsite bar, restaurant and gym also were plusses. One elevator was not working one day, so a minor inconvenience. Front desk was always staffed with someone helpful.
by A verified traveler from Sale
Posted 13 Jan 2024
This is so convenient with the MTR and the iconic Hong Kong trams just a 5-10 minute walk from the hotel. Sheung Wan is a great area with lots of traditional eateries plus lots of other dining options. So much to explore.
Great that there are washing machines available for guests to us but we discovered a laundry service nearby and used that instead.
The hotel itself is clean and the staff are friendly. And love that they have the jars of local sweets in the lift lobby. Those mango gummies are addictive!
by A verified traveler
Posted 13 Jan 2024
by A verified traveler from Los Angeles
Posted 12 Jan 2024
I booked the loft room for 8 nights and unfortunately it was not a pleasant stay.
1. The room lacked ventilation and the windows were bolted shut so you could not open the windows for air ventilation.
2. The bathrooms were small which combined with a weak/small fan, resulted in the room getting moist and humid. With the window bolted shut, we asked if there was a way to improve the humidity in the room to which we were told to turn off the a/c and put it on fan mode. This did not work either.
2. The room appears to have mold all over the floors and ceiling near the windows and curtain. This is likely from the humidity and lack of air ventilation in the room.
3. The daily room service was prompt but they did not change bed sheets or pillow cases despite our long stay. We had to request new sheets. The bed was also made in what looked like in a rush.
4. There was work being done outside which shut off the water supply. We were advised it would only be shut off for a few hours. Upon our return back to the room that night, we were told we would not be able to use the toilet until further notice.
5. No hand towels were provided as part of our stay.
Overall the stay was unpleasant and would not recommend.
by A verified traveler
Posted 11 Dec 2023
