Ratings based on 987 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Mar 2024
The property is a bit dated. But very clean and spacious. Have everything you need in the room.
Lovely location! Unbeatable for convenience and quiet location in such a crowded city.
Comment from Hotel Management
18 Mar 2024 by Jan Jansen, Hotel Management
Dear Tillie, Thank you for choosing Conrad Hong Kong and sharing your recent experience with us. Thank you for providing feedback regarding the guest room. The hotel will perform regular maintenance on guest rooms and facilities and improve every detail to provide you with a perfect stay.We look forward to welcoming you again for another inspired experience. Best RegardsJan JansenGeneral Manager
by A verified traveler
Posted 17 Mar 2024
Excellent service
Comment from Hotel Management
18 Mar 2024 by Jan Jansen, Hotel Management
Dear Ricardo,Thank you for your kind review to Conrad Hong Kong! It would be much appreciated if you could share more comments you may have for us to optimise our service and offerings.We look forward to seeing you again in Conrad Hong Kong!Best RegardsJan JansenGeneral Manager
by A verified traveler
Posted 30 Jan 2024
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Comment from Hotel Management
31 Jan 2024 by Jan Jansen, Hotel Management
Dear GLEB, Thank you for your kind review to Conrad Hong Kong! It would be much appreciated if you could share more comments you may have for us to optimise our service and offerings.We look forward to seeing you again in Conrad Hong Kong!Best RegardsJan JansenGeneral Manager
by A verified traveler from ulaanbaatar
Posted 23 Jan 2024
Comment from Hotel Management
24 Jan 2024 by Jan Jansen, Hotel Management
Dear URANBILEG,Thank you for your kind review to Conrad Hong Kong! It would be much appreciated if you could share more comments you may have for us to optimise our service and offerings.We look forward to seeing you again in Conrad Hong Kong!Best RegardsJan JansenGeneral Manager
by A verified traveler from Oxford
Posted 21 Jan 2024
I've stayed at the Conrad many times and this time stayed a week. The building / decor are becoming slightly dated, and the pool was out of use. However the staff were, without exception, unfailingly polite, helpful and friendly, and the breakfasts were good. It is not the flashiest hotel in HK, and I could frankly do without the Pacific Place "retail experience", but the Conrad is reliably comfortable and has employees who will go the extra mile, so gets another thumbs up from me.
Comment from Hotel Management
24 Jan 2024 by Jan Jansen, Hotel Management
Dear William Richard, Thank you for staying with us and your kind review to Conrad Hong Kong! It is our pleasure that you have enjoyed your stay at the hotel. We will also review the areas mentioned to optimize our service offerings to provide the best experiences to you and our guests.We hope to see you at the hotel soon!Best RegardsJan JansenGeneral Manager
by A verified traveler
Posted 18 Jan 2024
Comment from Hotel Management
24 Jan 2024 by Jan Jansen, Hotel Management
Dear Peter,Thank you for your kind review to Conrad Hong Kong! It would be much appreciated if you could share more comments you may have for us to optimise our service and offerings.We look forward to seeing you again in Conrad Hong Kong!Best RegardsJan JansenGeneral Manager
by A verified traveler
Posted 12 Jan 2024
Comment from Hotel Management
14 Feb 2024 by Jan Jansen, Hotel Management
Dear Julien,Thank you for your kind review to Conrad Hong Kong! It would be much appreciated if you could share more comments you may have for us to optimise our service and offerings.We look forward to seeing you again in Conrad Hong Kong!Best RegardsJan JansenGeneral Manager
by A verified traveler
Posted 9 Jan 2024
Comment from Hotel Management
10 Jan 2024 by Jan Jansen, Hotel Management
Dear Catherine,Thank you for your kind review to Conrad Hong Kong! It would be much appreciated if you could share more comments you may have for us to optimise our service and offerings.We look forward to seeing you again in Conrad Hong Kong!Best RegardsJan JansenGeneral Manager
by A verified traveler
Posted 3 Jan 2024
Comment from Hotel Management
10 Jan 2024 by Jan Jansen, Hotel Management
Dear Daren,Thank you for your kind review to Conrad Hong Kong! It would be much appreciated if you could share more comments you may have for us to optimise our service and offerings.We look forward to seeing you again in Conrad Hong Kong!Best RegardsJan JansenGeneral Manager
by A verified traveler
Posted 1 Jan 2024
Comment from Hotel Management
8 Jan 2024 by Jan Jansen, Hotel Management
Dear Raymond,Thank you for your kind review to Conrad Hong Kong! It would be much appreciated if you could share more comments you may have for us to optimise our service and offerings.We look forward to seeing you again in Conrad Hong Kong!Best RegardsJan JansenGeneral Manager