Ratings based on 1,051 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Singapore
Posted 9 Jun 2024
Great space and convenient location with a lot of options and 24hr dining service.The staff are polite and efficient. You will need to arrange your own airport transfers as the hotel charges are a little high.
Comment from Hotel Management
10 Jun 2024 by The Sherwood Residence Team, Hotel Management
Dear John,Thank you for your feedback. We are delighted to hear that you enjoyed the spacious accommodations and convenient location of Sherwood Residence!We hope to have the pleasure of welcoming you back soon.Best regards, The Sherwood Residence Team
by A verified traveler from North Las Vegas
Posted 8 Jun 2024
Perfect for families with all the amenities available.
Friendly, helpful and courteous staff. Really appreciate having washer and dryer in the unit.
Comment from Hotel Management
10 Jun 2024 by The Sherwood Residence Team, Hotel Management
Dear Mitchell,Thank you for your lovely review. We are thrilled to hear that you found Sherwood Residence perfect for families and enjoyed the amenities we offer.Our team strives to provide friendly, helpful, and courteous service to all our guests, and we’re glad to know that you appreciated their efforts. We look forward to welcoming you and your family back to Sherwood Residence soon.Best regards, The Sherwood Residence Team
by A verified traveler
Posted 23 May 2024
Old architecture, but great stay.
Comment from Hotel Management
24 May 2024 by Sherwood Residence Management, Hotel Management
Dear Randall, thank you for your feedback. We're delighted you enjoyed your stay at Sherwood Residence. We look forward to welcoming you back soon. Best regards, Sherwood Residence Management
by A verified traveler from San Diego
Posted 20 May 2024
We stayed here for two days after the Mekong River cruise, it’s just right to relax in such serene atmosphere The stages are very helpful and accommodating If I come to HCMC again I sure will stay here again
Comment from Hotel Management
21 May 2024 by Sherwood Residence Team, Hotel Management
Dear Mabel,Thank you for your kind words! We're delighted you enjoyed your stay after your Mekong River cruise. It's wonderful to hear that our staff were helpful and accommodating. We look forward to welcoming you back to Sherwood Residence on your next visit to HCMC!
by A verified traveler
Posted 20 May 2024
Clean
Comment from Hotel Management
20 May 2024 by The Sherwood ResidenceTeam, Hotel Management
Dear Tom,Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with us. Looking forward to welcoming you back on your next visit.Best regards,
by A verified traveler
Posted 19 May 2024
Rated 4 stars for communication based on having asked the afternoon before for room cleaning the next morning while we were out and HK was not notified so had to be rescheduled. Beyond that, we loved it! 2 BR/2 bath apt with in-room laundry, furnished kitchen, supermarket across the street, outdoor pool until 10pm and plenty of room for everyone in our party. Wonderful staff and I paid less for this than I would for a Comfort Inn room in the States. 5 star hotel and 5 star staff. Will def stay here again next time in Ho Chi Minh City!
Comment from Hotel Management
20 May 2024 by The Sherwood Residence Team, Hotel Management
Dear Bien,Thank you for your detailed feedback and kind words about our staff and facilities. We apologize for the communication issue with housekeeping and will work to improve. We're thrilled you enjoyed your stay and look forward to welcoming you back on your next visit to Ho Chi Minh City!Best regards,
by A verified traveler
Posted 14 May 2024
Very quiet despite the location is on one of a very busy one-way streets. Excellent service from the front desk and all staff.
Breakfast could be improved with more choices.
Comment from Hotel Management
15 May 2024 by Sherwood Residence Team, Hotel Management
Dear Toan ,On behalf of the team, we would like to thank you for choosing Sherwood Residence!It is our pleasure to have you with us and we are very happy to hear that you had an enjoyable stay at our hotel. Your feedback means a lot to us, and we’ll continue to strive for excellence in everything we do.We are looking forward to welcoming you back soon!Sincerely,
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
3 Jun 2024 by The Sherwood Residence Team, Hotel Management
Dear MiaoLan,Thank you for choosing Sherwood Residence and your kind review. We glad that you had a great stay with us!We are looking forward to welcome you back on your next trip to HCMC!Best regards,Sherwood Residence
by A verified traveler
Posted 9 May 2024
Staff was very friendly and professional
Comment from Hotel Management
13 May 2024 by Sherwood Residence Team, Hotel Management
Dear Thai ,On behalf of the team, we would like to thank you for choosing Sherwood Residence! We hope that you have had an enjoyable stay with us and we are looking forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 6 May 2024
Stayed three pleasant nights. No issues. Very clean hotel. Has decent gym. Plenty of exercise options: cardio and weight machines. Really nice pool. Has separate kiddie pool. Nice locker room with sauna. Buffet and menu options are available. Staff were helpful and terrific. Really nice lobby and throughout. I would stay again.
Comment from Hotel Management
6 May 2024 by Thy Ngo, Hotel Management
On behalf of all of us at Sherwood Residence, I would like to thank you for taking the time to share your thoughtful comments regarding your stay with us. I am delighted to hear that you enjoyed your experience and I hope we have the opportunity to welcome you back soon.
