Ratings based on 229 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Irvine
Posted 16 Jun 2024
Hotel is located right in Saigon Centre so it’s convenient. I’m not a shopper but a foodie and there are lots of food choices.
by A verified traveler
Posted 7 Jun 2024
The location is perfect. It was difficult for the taxi to find the drop off point.
Comment from Hotel Management
10 Jun 2024 by Marc General Manager, Hotel Management
Thank you for your valuable feedback, M. Allan. We are glad you found the hotel's location to be ideal.Rest assured, M. Allan, our team is always ready to assist you with any further needs. We understand that being in Takashimaya Department Store could be a unique experience for first-time visitors, and we're here to make it as smooth as possible for you.Thank you again for choosing us. We look forward to your next stay at Fusion Original Saigon Centre.
by A verified traveler
Posted 27 May 2024
Fantastic hotel and staff! Location couldn’t be more perfect! The facial we had at the spa was one of the best ever! Breakfast was 10/10! This was our second stay at Fusion Original and we will definitely be coming back! Highly recommended!
Comment from Hotel Management
30 May 2024 by Marc General Manager, Hotel Management
M. Andy Oi, your feedback and rating warm our hearts. It was a pleasure to welcome you back for your second visit, and we can't wait to host you again soon. Please let us know if we can do anything to make your next stay even more special.
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
3 May 2024 by Marc - General Manager, Hotel Management
Thank you ever so much for your stellar rating, Connie! We're absolutely thrilled that your stay with us was delightful. It was truly a pleasure to have you as our guest, and we can't wait to welcome you back for another wonderful experience.
by A verified traveler
Posted 3 Mar 2024 on Hotels
Comment from Hotel Management
20 Mar 2024 by Marc - General Manager, Hotel Management
Thank you so much for your perfect score, Thanh Nghia! We're thrilled you had a fantastic experience with us.Looking forward to welcoming you back soon for another amazing stay!
by A verified traveler
Posted 2 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by Marc - General Manager, Hotel Management
Thank you so much for your glowing rating, Peter! We're thrilled you had a perfect stay with us. Looking forward to welcoming you back soon for another fantastic experience!
by A verified traveler
Posted 28 Feb 2024
Absolutely wonderful experience. This hotel is outstanding!
Comment from Hotel Management
1 Mar 2024 by Marc - General Manager, Hotel Management
Thank you for your amazing feedback, Jamee! We're thrilled to hear you had an outstanding experience at our hotel. Looking forward to welcoming you back soon!
by A verified traveler
Perfect central Saigon stay with all the amenities
Posted 28 Feb 2024 on HotelsExcellent facilities. An amazing rooftop pool and access to one of the best gyms I have ever used. The foot was excellent and the breakfast was well worth the extra expense. At first the location of inside the Saigon centre mall seemed odd but the cool air con was a blessed relief from the sweltering heat each time we returned. We had a two bedroom suite which was very reasonably sized and excellent value for money.
Comment from Hotel Management
1 Mar 2024 by Marc - General Manager, Hotel Management
Thank you so much for your amazing review, Michelle! We understand the initial surprise of our location inside Saigon Centre Mall, but we're glad it provided a cool escape from the heat. Looking forward to welcoming you back soon!
by A verified traveler
Posted 27 Feb 2024
Everything was great but English communication was a little bit difficult with the staff
Comment from Hotel Management
1 Mar 2024 by Marc - General Manager, Hotel Management
Thank you for sharing your experience, Augustus! We're thrilled you enjoyed your stay. We'll certainly address the communication issue to ensure a smoother experience next time.Looking forward to welcoming you back soon!
