Ratings based on 1,041 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Nice beach property everything on site
Comment from Hotel Management
17 Jun 2024 by Manager, Hotel Management
Dear Russell,Thank you for choosing Hilton Beachfront Resort and Spa Hilton Head Island. We’re thrilled to hear that you enjoyed everything our site has to offer. Your kind words are a great motivation for our team. We look forward to welcoming you back soon for another memorable stay by the beach.Sincerely,Hotel Management Team
by A verified traveler from Katy
Posted 16 Jun 2024
Great hotel for families but food is expensive. Will be back for sure. Nice pools and nice beach.
Comment from Hotel Management
17 Jun 2024 by Manager, Hotel Management
Dear Olga,We are delighted to hear that you enjoyed your stay with us at Hilton Beachfront Resort and Spa Hilton Head Island. We agree- our pools and the beautiful beach are perfect for families. Thank you for sharing your review with fellow travelers and for your excitement about returning. We can't wait to welcome you back for another memorable experience! Sincerely,Hotel Management Team
by A verified traveler
Posted 16 Jun 2024
Very nice hotel, great amenities, room beutifull
Comment from Hotel Management
17 Jun 2024 by Manager, Hotel Management
Dear Julissa,Thank you for your fantastic review of Hilton Beachfront Resort and Spa Hilton Head Island! We're thrilled to hear that you enjoyed our beautiful rooms and great amenities. Your kind words are a wonderful encouragement for our team. We strive to provide an exceptional experience for all our guests, and it's rewarding to know we hit the mark with you! We look forward to welcoming you back soon for another delightful stay. Sincerely,Hotel Management Team
by A verified traveler
Posted 15 Jun 2024
The phone in our room didn’t work and was never fixed. They still use all top sheets and no fitted sheets on the beds which is extremely uncomfortable. The tv never worked correctly, it rewound and paused continuously. The chairs around the pool can only be rented for a $150 /day which is outrageous when you’re already paying a premium at the resort.
Comment from Hotel Management
15 Jun 2024 by Manager, Hotel Management
Dear Angela,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay. Ensuring our guests' comfort and satisfaction is our top priority, and we regret that we fell short of meeting your expectations. We will immediately address the issues with the phone in the room and the functionality of the TV with the appropriate staff. We understand that pricing is important, and we want you to know that we strive to be competitive in our area with costs that reflect the quality of service and amenities we offer. We value your patronage and hope to welcome you back for a more enjoyable experience that reflects the high standards we strive to uphold. Sincerely,Hotel Management Team
by A verified traveler
Posted 14 Jun 2024
Comment from Hotel Management
16 Jun 2024 by Manager, Hotel Management
Dear Beata,We appreciate you taking the time to leave your generous rating regarding your recent visit to Hilton Beachfront Resort and Spa Hilton Head Island. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. Thank you for your patronage and hope that we will have a chance to host you again in the future!Sincerely,Hotel Management Team
by A verified traveler
Posted 14 Jun 2024
We really enjoyed our stay at the Hilton! It has been nicely renovated and was really affordable for a 4 night stay. I hope they update the pools and the number of pool front seats in the future… but it was great for the value. No complaints!
Comment from Hotel Management
15 Jun 2024 by Manager, Hotel Management
Dear Alicia, Thank you for choosing Hilton Beachfront Resort and Spa Hilton Head Island for your recent stay. We work hard to make sure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded all of your expectations and that you found us to be a great value. We appreciate your feedback on our pool facilities and we would be delighted to accommodate you again in the future. Sincerely,Hotel Management Team
by A verified traveler
Posted 14 Jun 2024
We loved staying here! I would only improve a bit their food, but everything else was excellent
Comment from Hotel Management
15 Jun 2024 by Manager, Hotel Management
Dear Andrea, Thank you so much for your glowing review! We are thrilled to hear that you loved your stay with us. Your feedback regarding our food is greatly appreciated and will certainly help us enhance our guest satisfaction. It was our pleasure to provide you with an excellent experience, and we look forward to welcoming you back soon for another memorable stay!Sincerely,Hotel Management Team
by A verified traveler
Posted 14 Jun 2024
Excellent stay! My girlfriend and I certainly enjoyed the service and amenities
Comment from Hotel Management
15 Jun 2024 by Manager, Hotel Management
Dear Lloyd,We are so happy to hear that you and your girlfriend had a wonderful stay with us! We appreciate you taking the time to leave your kind rating for Hilton Beachfront Resort and Spa Hilton Head Island. Thank you for staying with us, and we look forward to hosting you again soon for an even more wonderful experience.Sincerely,Hotel Management Team
by A verified traveler
Posted 13 Jun 2024
Comment from Hotel Management
15 Jun 2024 by Manager, Hotel Management
Dear Carol,Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hilton Beachfront Resort and Spa Hilton Head Island; we hope to see you again soon. Sincerely,Hotel Management Team
by A verified traveler
Posted 13 Jun 2024
Friendly staff, clean room.
Comment from Hotel Management
13 Jun 2024 by Hotel Management Team, Hotel Management
Dear Leo,Thank you for sharing your experience at Hilton Beachfront Resort and Spa Hilton Head Island with fellow travelers. It is a pleasure to know how much you enjoyed our fresh guestrooms and attentive hospitality. We want each guest to have an enjoyable, comfortable stay, so it is a joy to receive your complimentary feedback. Thank you for choosing our resort, and we hope to see you again soon.Sincerely,Hotel Management Team
