Ratings based on 239 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Mar 2024
Enjoyed the nature atmosphere versus cement. Rooms are a generous space with adequate kitchen amenities.
Owners are walking the talk in regards to our environment
Comment from Hotel Management
12 Apr 2024 by Bobby, Hotel Management
Hi Lynda, thanks for the kind words we really appreciate it!
by A verified traveler
Posted 22 Oct 2023
Very quiet for being on a main road
by A verified traveler
Great
Posted 19 Oct 2023 on HotelsOur second visit to Emeraldine Inn and it did not disappoint even though there are new owners. Clean, quiet and comfortable accommodation, slightly out of town but just a short drive to shops and the beach.
by A verified traveler
Posted 24 Sep 2023 on Wotif
Our room was the cleanest hotel room I think I have ever stayed in. Decor is a little dated, but our family room had everything we needed and was very comfortable. I would be happy to stay there again in the future.
Comment from Hotel Management
24 Sep 2023 by Matt, Hotel Management
Thanks for that Colleen, glad you enjoyed your stay. Updates to the decor are already underway!
by A verified traveler
Posted 15 Sep 2023 on Wotif
close central location, too either go north, northern beaches or back down too cbd, and fraser connections.
overall pleasant stay... friendly family (staff) to attend to needs.
by A verified traveler
Posted 9 Sep 2023 on Wotif
Very difficult in accessing and exiting the property.the whole area requires a major clean up for presentation.
Comment from Hotel Management
11 Sep 2023 by Dani & Matt, Hotel Management
Hi Gordon, thanks for taking the time to leave us a review.I am not sure what you consider difficult about accessing and exiting our property? We have one driveway in & out of our property that is lined with gardens and lights at night time. Yes, at times Urraween Road can be busy, but you can turn either way out of the driveway to make it easier.Re the property needing a major clean up? I can only assume you mean the leaf litter everywhere? We love that our property has the wow factor with all the trees and gardens around, as do most our guests & visitors, however we can't control mother nature and for the last week, we have had some strong winds making it rain leaves and sticks. Matt was only out there the day before you arrived blowing all of it away, but as soon as he was done there was more to replace it. I guess that's the trade off we're willing to live with.Kind Regards,
by A verified traveler
Posted 19 Aug 2023 on Wotif
Loved the bush setting, so beautiful and clean. Perfect location for my needs on that side of town.
Comment from Hotel Management
11 Sep 2023 by Dani & Matt, Hotel Management
Hi Debbie,Thank you for taking the time to leave us a review.We're glad you you had a comfortable and pleasant stay.Kind Regards,
by A verified traveler
Posted 15 Aug 2023 on Wotif
Very helpful and friendly people. Loved the place.
Comment from Hotel Management
15 Aug 2023 by Dani & Matt, Hotel Management
Thanks Deborah! We're glad you enjoyed your stay.
by A verified traveler
Posted 29 Jul 2023
by A verified traveler
Posted 24 Jul 2023
Comment from Hotel Management
15 Aug 2023 by Dani & Matt, Hotel Management
Thank you!
