Ratings based on 997 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Clean rooms. Friendly & no-hassle check in. Breakfast was good. All around pleasant stay.
Comment from Hotel Management
11 Jun 2024 by Stephanie Sager, Area Director of Sales, Hotel Management
Thank you for your review and feedback about the cleanliness, friendly staff and our free hot breakfast! We are so glad to hear you had a great stay with us. We hope to welcome you back again soon.
by A verified traveler
Posted 10 Jun 2024
The bathroom light was burned out the first day/night fan wouldn’t come on either. Brown stuff on the floor of bathroom and than get it the shower and someone’s dirty wash cloth from previous family staying hanging in the shower. The pool is tiny and was so packed with big kids we couldn’t use it.
Comment from Hotel Management
11 Jun 2024 by Stephanie Sager, Area Director of Sales, Hotel Management
Thank you for your review, I apologize that you experienced issues during your visit. I understand your frusteration. I will let our maintenance team know about your issues so we can ensure this is not a problem in the future. Please reach out to our management team to discuss your stay and see how we can make it right for your on your next visit to Hershey PA.
by A verified traveler
Posted 9 Jun 2024
Very clean and quiet. Good breakfast, very spacious. Loved it here!
Comment from Hotel Management
10 Jun 2024 by Stephanie Sager, Area Director of Sales, Hotel Management
Thank you for your review! We are to glad to hear you had a great time with us and enjoyed our clean and spacious accommodations and great breakfast! We hope to host you again soon!
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
10 Jun 2024 by Stephanie Sager, Area Director of Sales, Hotel Management
Thank you for your review. What could we have done to make your stay better?Please reach out to our management team on property to discuss your stay.
by A verified traveler from Oswego
Posted 6 Jun 2024
Perfect location for Chocolate World!
Comment from Hotel Management
10 Jun 2024 by Stephanie Sager, Area Director of Sales, Hotel Management
Thank you for your review, we hope you had an amazing time with us and would love to welcome you back soon.
by A verified traveler
Posted 4 Jun 2024
The staff was SO NICE! And the property was just perfect; very modern, clean and the breakfast was great. We'll stay there again, thank you!
Comment from Hotel Management
4 Jun 2024 by Stephanie Sager, Area Director of Sales, Hotel Management
Thank you for your review and feedback. We are so happy to hear about our staff service and clean accommodations. Thank you for your recommendation to our future guests and we hope to host you again soon.
by A verified traveler
Posted 29 May 2024
Only staying for one night but overall I would give this property ten out of ten the front desk staff was very warm and welcoming and accommadated for my friend and I to have our rooms right near each. The rooms are big and spacious microwave, refrigerator in room overall great
Comment from Hotel Management
30 May 2024 by Stephanie Sager, Area Director of Sales, Hotel Management
Thank you for your 10/10 review! We are so glad you enjoyed your stay with us and hope to host you again soon.
by A verified traveler
Posted 28 May 2024
Clean property nice staff
Comment from Hotel Management
28 May 2024 by Stephanie Sager, Area Director of Sales, Hotel Management
Thank you for your review and feedback about your clean accommodations and amazing staff! We take pride in the cleanliness and service you recieve during your stay. I hope you visit us again soon.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
28 May 2024 by Stephanie Sager, Area Director of Sales, Hotel Management
Jesse- Thank you for your review, I noticed you did not give us a great review but there were no comments mentioned. What could we have done to make sure you had an amazing stay?
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
22 May 2024 by Stephanie Sager, Area Director of Sales, Hotel Management
Michelle, Thank you for your review. We hope you enjoyed your stay with us and would love to welcome you back soon!
