Ratings based on 947 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Nice clean and convenient hotel!
by A verified traveler from Santa Ynez
Posted 30 May 2024
Very close to the ferry port if you are arriving or departing via ferry. High rise hotel (so it is very quiet), with a nice rooftop sauna and pool. Great breakfast
by A verified traveler
Posted 7 Apr 2024
Great property that is clean and modern. Oddly though pool and sauna area get closed down betwewn 11am and 3pm, so was a little dissappointed when we were turned back.
Staff have typically northern attitude, in that you do not know whether they are intentionally angry at you, rude and unhelpful or they are just like that.
One thing that annoyed was inability to get our room cleaned while we were out. It was only at 5pm on a workday when room service knocked on the door to offer to clean-up. In this are hotel could do better!
Comment from Hotel Management
6 May 2024 by welcome office Clarion hotel Helsinki, Hotel Management
Hello Andreas,Thank you for your visit and time to leave some feedback.Glad to see you enjoyed your stay for the most part. The sauna and pool area are in high demand daily and also get cleaned daily between 11am and 3pm. Stayover cleaning is typically made in the afternoon side of the day but can be requested earlier at the reception.Enjoy the spring time!With kind regards,Heidi/welcome office
by A verified traveler
Posted 1 Apr 2024
everything was good except there should be a coffee maker in each room
Comment from Hotel Management
6 May 2024 by welcome office, Hotel Management
Hello Robert,Thank you for your visit and time to leave us some feedback.All rooms have coffee sachets and from Deluxe-rooms up there's also an espresso machine. Otherwise coffee is available at breakfast, Livingroom bar and in the Social restaurant.Hope to see you again soon!with kind regards,Heidi/welcome office
by A verified traveler
Posted 29 Mar 2024
Comment from Hotel Management
29 Apr 2024 by Faye / Clarion Hotel Helsinki, Hotel Management
Dear Laura,Thank you so much for the perfect score! We appreciate you and how you took the time to leave us this review. Thank you once again. We are delighted that you found everything well during your stay at Clarion Hotel Helsinki! We hope we made you feel at home during your stay with us. Hoping to have you back here again in the future! Warmly welcome back always and anytime. Kind regards,FayeClarion Hotel Helsinki
by A verified traveler
My trip to Finland
Posted 9 Mar 2024 on HotelsVery nice hotel, the rooftop gym, sauna, pool and sky bar are priceless. The food is fresh and delicious. We got a coupon for champagne discount we drank at the rooftop bar with a night view of Helsinki! Very close to Terminal 2 where we took My Star ferry to Tallinn! Overall I will give 5 stars
Comment from Hotel Management
12 Mar 2024 by Markus, Hotel Management
Dear Victoria,What a joy to see your kind review. All of us here are so happy you enjoyed your visit to Clarion Helsinki. A huge thanks also for mentioning our top floor services. It's also wonderful that you liked the views and our food and breakfast.We hope to see you again soon at our Clarion hotel.Please remember to check strawberry.fi for great offers!You can also join the Strawberry to get all the best benefits.Kind regards,Markus
by A verified traveler
Posted 29 Feb 2024 on Hotels
by A verified traveler
Posted 26 Feb 2024
The tram station just in front of the hotel, easy to get into the city center.
by A verified traveler
Posted 18 Feb 2024 on Ebookers
Comment from Hotel Management
26 Mar 2024 by Faye / Clarion Hotel Helsinki, Hotel Management
Dear Juha,Thank you so much for your review and for taking your time to leave us one! We appreciate your feedback so much. We are delighted you enjoyed your stay at Clarion Hotel Helsinki and found it excellent.We hope to see you again soon! Warmly welcome back anytime.Kind regards,FayeClarion Hotel Helsinki
by A verified traveler
Posted 14 Feb 2024 on Hotels
