Ratings based on 9 Verified Reviews
5.0 Room cleanliness
4.3 Service & staff
5.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Mar 2024
Don’t really have a good experience in this hotel. For the following reasons. First, hard to find the hotel parking. This hotel is sharing the parking space with the shopping centre and doesn’t have a significant sign to show the way to hotel. And then the cleanliness in the room is like a nightmare, toilet seat have unknown stains and the dust in covering the basin. Won’t go back again.
by A verified traveler from Hefei
Posted 29 Sep 2020
Worst stay in a 5 star hotel ever in China. Buffet breakfast seriously horrible. Customer service; horrible. Will never stay again.
Comment from Hotel Management
30 Sep 2020 by Grand Hyatt Hefei, Hotel Management
Warm greetings from Grand Hyatt Hefei and thank you for taking the time to share your comments. We are always looking for ways to ensure that each guest experiences are the very best we have to offer. The next time you have the opportunity to travel to Hefei, we do hope that you will be our guest again and provide us with the opportunity to demonstrate the unparalleled service experience you deserve.
by A verified traveler
Posted 31 Dec 2023 on Hotels
by A verified traveler
Best hotel in Hefei
Posted 12 Sep 2023 on Hotelsthe best hotel in Hefei !!!!
every time i went to business trip in Hefei, i stayed here. and also i will stay here when i have to visit Hefei by next time. It was perfect.
by A verified traveler
Posted 13 Aug 2023 on Hotels
by A verified traveler
Posted 19 Jun 2023 on Hotels
各方面都很好，但櫃台服務人員沒有熱心。
by A verified traveler
Posted 5 Apr 2021 on Hotels
by A verified traveler
Posted 29 Mar 2021 on Hotels
by A verified traveler
New hotel and comfortable bed
Posted 9 Oct 2020 on HotelsA new hotel with great amenities. Check-in at 40F and great city view. Comfortable bed and pillow. Next to a big and modern shopping mall "Mixc"
