Ratings based on 962 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
I laid down on the bed and it collapsed. I am not that heavy. Place was dirty, run down and had zero amenities. Very disappointing.
by A verified traveler
Posted 19 May 2024
Shuttle was late
by A verified traveler
Posted 19 May 2024
The room was not cleaned properly, there were hairs from different people, I really didn't like it! I didn't have a remote control for the television.
by A verified traveler from West Chester
Posted 15 May 2024
The proximity to the airport, Cincinnati/Northern Kentucky (CVG) is excellent. The ability to stay here the night before and leave your car for the duration of your trip makes this hotel the place to stay.
by A verified traveler
Posted 15 May 2024
Dirty and old property. Everything was filthy and rundown. Would not recommend or ever stay at this property again.
by A verified traveler
Posted 14 May 2024
by A verified traveler from West Carrollton
Posted 11 May 2024
Heidi was very helpful and was able to fix an issue we had while checking in.
by A verified traveler
Posted 11 May 2024
The room was fine. Hotel located close to the airport. Very convenient location.
by A verified traveler
Posted 9 May 2024
Had a nice stay.
by A verified traveler
Posted 6 May 2024
This was a wonderful place to stay! My mom said many times during our trip that this is the nicest Holiday Inn she has ever stayed in. The hotel was beautiful, inside and out. Staff was very friendly, knowledgeable and were extremely accommodating.
