Ratings based on 800 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bronx
Posted 28 May 2024
It was good
Comment from Hotel Management
28 May 2024 by Tianna RediResponse Specialist, Hotel Management
Hello Liza, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn & Suites Hazleton. It is so rewarding to read that you enjoyed the convenience of our location. It is our primary intention to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Tianna Red Roof Management RediResponse Specialist
by A verified traveler
Posted 27 May 2024
Very quiet date cozy economical decent stay for couples & families
Comment from Hotel Management
27 May 2024 by Tianna RediResponse Specialist, Hotel Management
Dear Lakshmi,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Hazleton. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the comfortability of our location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,TiannaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 26 May 2024
Rooms were very clean, staff was wonderful and the hotel was in a quiet area.
Comment from Hotel Management
1 Jun 2024 by Carla RediResponse Specialist, Hotel Management
Dear Megan,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Hazleton. I am glad to read that you were pleased with the cleanliness of the room, our staff and the quietness of the area. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 20 May 2024
Nice Overall Conditions!! My room’s smelled was not the Best, like Cigar spread in the Walls or other amenities, But beside that, comparing about price and the time i spent here, It’s Worthy!!
Comment from Hotel Management
21 May 2024 by Recordo, Rediresponse Specialist, Hotel Management
Hey Manuel,Thank you for taking the time to complete our guest survey. Red Roof appreciate your 3/5 score and comments regarding your recent stay at the Red Roof Inn & Suites Hazleton. It's great to see you found your stay to be worth the the cost. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.I'm sorry to hear that your room had a foul odor. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure total satisfaction.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Recordo, Rediresponse Specialist , Hotel Management
Hello Gary, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Hazleton and I felt great to see your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
by A verified traveler
Posted 14 May 2024
They first put us in a room that smell like cigarettes when me and my family are all asthmatic. I rented two rooms. I went back and told them they wouldn’t move me to a different room smell like cigarettes, but it did not have an order. This is a motel and for the prize, but still the pictures on the Internet, not the pictures right now they are not continental breakfast was not good at all. They literally had bagels, hard boiled eggs, and waffles. Not many choices of other places that I have that have continental breakfast overall I did not like for real was the clean and like the little role to get to my room, they need to fix it because if you’re not careful, you can destroy your car passing through it
Comment from Hotel Management
16 May 2024 by Carla RediResponse Specialist, Hotel Management
Dear Eugenia,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Hazleton. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with your stay as the first room that was given smelled of cigarettes, the continental breakfast breakfast was not to your liking and the other concerns you listed is truly regrettable. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.We understand that your overall experience fell far below your expectations, and we are committed to ensure that this does not happen in the future. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 8 May 2024
Like that the suite actually has a separate bedroom. Clean room and bathroom. Good food at Alfredo’s across the street. Would stay here again if in the area.
Comment from Hotel Management
8 May 2024 by Kamaria RediResponse Specialist, Hotel Management
Dear Mary,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES HAZLETON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the room to be clean, the bathroom and all the other positive features you highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist
by A verified traveler
Posted 5 May 2024
All good
Comment from Hotel Management
6 May 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking the time to write about experience at the RED ROOF INN & SUITES HAZLETON. David, I am happy to hear that you found all to be good at our hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, David, and can't wait to see you back at Red Roof soon, where we can continue to offer you an extremely good stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 3 May 2024
Bed was OK, but decor was sort of yard sale look. Breakfast was better than average. Property looked sort of in need of a face lift.
Comment from Hotel Management
4 May 2024 by Oniel Rediresponse Specialist, Hotel Management
Thank you Sarah, for taking the time to write a review of your stay at the Red Roof Inn & Suites Hazleton. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know. However, you indicated that you were unsatisfied with the look of the room's decor. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRedRoof ManagementRediresponse Specialist
by A verified traveler
Posted 30 Apr 2024
I have to be honest. I was nervous about the property when i arrive. The separate building msde me nervous. As female passenger staying alone. I was very nervous.
At around 3am in the morning their was a ruckus next door. Loud banging. I went on for about 40 mins. Finding out from sonny the owner of the property that someone was sick next door. Sonny was very polite, friendly and very nice. The property had breakfast that was very good. I had to leave a review because of the owner Sonny. Thanks Sonny for all your help. From JULIE ( bklyn, NY)
Comment from Hotel Management
1 May 2024 by Toni-Ann RediResponse Specialist, Hotel Management
Dear Julie,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Hazleton and are happy to see that you were pleased with our staff service. However, you've also indicated that there were multiple noise disruptions during your stay. Thank you for relaying this concern to us. We have made note of your comments and will use this to improve the quality of our services.Thank you again for sharing your experience with us. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
