Ratings based on 993 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Family friendly atmosphere
Comment from Hotel Management
21 May 2024 by OUTRIGGER Ka'anapali Beach Resort, Hotel Management
Aloha Ulises: Mahalo for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.
by A verified traveler
Posted 19 May 2024
To be very in depth, the resort was great, the staff were always great and upbeat
They do like to itemize every single little thing, which is a common thing with resorts these days, but kind of wish someone would just throw those “fees” up front.
Feel like it’s a little silly you could use lawn chairs freely around the resort but 20ft away at the beach area you can’t touch the 200 they have stacked without payment.
Maui brewing company was subpar service but had little to do with the resort staff, my wife was quick to point out no males can come in off the beach and order a drink without a shirt on, but there will be 10 bathing suits sitting at the bar.
Overall we loved the resort and staff, it’s located exceptionally well, peaceful, but with quick access to shopping, food, and excursions too
Comment from Hotel Management
20 May 2024 by OUTRIGGER Ka'anapali Beach Resort, Hotel Management
Aloha Casey: Mahalo for the 4 out of 5 rating. We appreciate your feedback. We are very fortunate to have our wonderful hosts! They are truly the heart of our property. We will share your comments with Maui Brewing Co. We look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.
by A verified traveler from beverly hills
Posted 16 May 2024
Overall is good, and can be excellent if :
1. Parking can be made complimentary. Afterall, the location of the hotel is not Times Square, and lands are ample
2. There is no baby cockroach, which we found in the bathroom
Comment from Hotel Management
20 May 2024 by OUTRIGGER Ka'anapali Beach Resort, Hotel Management
Aloha Suharta: Thank you for your taking the time to provide us with your feedback. We will take your suggestion into consideration. We look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.
by A verified traveler
Posted 16 May 2024
Friendly and helpful staff. Beautiful location
Comment from Hotel Management
20 May 2024 by OUTRIGGER Ka'anapali Beach Resort, Hotel Management
Aloha Sherri: Thank you for taking the time to share your feedback with us. We look forward to your next visit to the OUTRIGGER Kāʻanapali Beach Resort.
by A verified traveler
Posted 15 May 2024
I usually visit Oahu twice a year and decided to give Maui a try. I thought nothing could top Oahu but I was wrong. I absolutely loved everything about my trip and I think a huge reason was this hotel. The staff were incredibly friendly and even remembered my name. Helene at front desk was especially great. Room was clean and newly renovated. The beach was so beautiful, gardens and hammocks offered were so nicely kept, also great restaurant and store on site. You definitely get your moneys worth booking this resort. What I also really loved about this resort was the free cultural activities offered. I was able to make my own lei and it was such a great experience. Overall this hotel is so amazing and I cant wait to visit again.
Comment from Hotel Management
20 May 2024 by OUTRIGGER Ka'anapali Beach Resort, Hotel Management
Aloha Ashley: Mahalo for your 5 out of 5 rating. We appreciate your feedback and are so happy you decided to visit our beautiful island of Maui. We are very fortunate to have our wonderful hosts! They are truly the heart of our property. We look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.
by A verified traveler
Posted 15 May 2024
Brilliant views, great beach, lovely gardens.
Comment from Hotel Management
20 May 2024 by OUTRIGGER Ka'anapali Beach Resort, Hotel Management
Aloha Jonathan: Mahalo for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.
by A verified traveler
Posted 8 May 2024
Hawaii feel. Great staff and Maui Brew Co in property
Comment from Hotel Management
10 May 2024 by OUTRIGGER Ka'anapali Beach Resort, Hotel Management
Aloha Matthew: Mahalo for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.
by A verified traveler
Posted 3 May 2024
Well maintained and friendly staff. Amazing view from our room. Quiet location considering the amount of guest. Only one problem we had was half the parking near handicap was closed due to painting which made parking for mobility impaired guest challenging. Otherwise what a great resort. Will definitely choose again our next Maui visit.
Comment from Hotel Management
3 May 2024 by OKB 'Ohana, Hotel Management
Aloha Veronica! Thank you for your feedback, we appreciate it. We are happy to hear that you enjoyed your stay with us and hope you will once again consider us again if your travels return you to our beautiful island.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
2 May 2024 by OUTRIGGER Ka'anapali Beach Resort, Hotel Management
Mahalo for filling out our survey. We sincerely apologize that we failed to create an enjoyable experience for you. We would appreciate it if you have any feedback you would like to share with us, please feel free to reach out.
by A verified traveler
Posted 30 Apr 2024
Absolutely a hidden gem on Ka’anaplali beach…we will definitely return for future stays on Maui
Michelle in room reservations who helped me…you are an angel straight from heaven 🙏
Comment from Hotel Management
2 May 2024 by OKB 'Ohana, Hotel Management
Aloha Cheryl! Thank you for the nice rating and for sharing your experience with us. We will ensure that Michelle is made aware of your appreciation. If you have plans to return to Maui, please consider returning to us.
