Ratings based on 104 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Apr 2024
The staff was outstanding, excellent breakfast and value for money for this stay… not fancy but delightful and convenient.
by A verified traveler
Posted 27 Jan 2024
On a quiet street nearby the best parts of Hanoi center. Staff was warm and top notch. Room was nice, big space. It can be cold in the winter
by A verified traveler
Posted 18 Nov 2023
As soon as we arrived we were so glad we chose Maison, from the warm welcome to the local advice, accommodating our early arrival and later helping us make new travel plans because of bad weather in central Vietnam. We loved our stay here not only because of all of the above but also because of the lovely homely feel to the hotel, very convenient location to see all the sights and great options for food and drink nearby, yet still remaining quiet and calm later in the evenings. We would absolutely stay at Maison again.. in fact we already did! Thank you to everyone at Maison d’Orient for helping us have an enjoyable trip to Vietnam.
Comment from Hotel Management
18 Nov 2023 by Michael LE, Hotel Management
Hello Alexander and Leigh !I really appriciate your good review and very happy that you enjoyed your stay with us,I hope to welcome you again if you are coming back to Ha Noi in the future,All the best,Michael LE
by A verified traveler
Posted 28 Aug 2023 on Wotif
Loved this place. Great rooms - comfortableand not generic, excellent location and incredibly helpful staff. Also good breakfast. Proper boutique
by A verified traveler
Posted 2 Jul 2023 on Orbitz
The property is very clean and quiet, and the rooms are comfortable. The highlight of this hotel is the friendly and helpful staff - you will feel very welcome when you are here.
Comment from Hotel Management
3 Jul 2023 by Michael LE, Hotel Management
Hello Mr Nathaniel Orbitz !Thank you very muich for your positive review !It's a great help us to connect with travler planning to visit Ha NoiHope you are well and success in all fields and we may welcome you again in the HotelBest regardsMichael LE
by A verified traveler
Posted 18 May 2023
Fantastic old fashioned hospitality! I loved my room on the 4th floor despite the many steps. It was fun actually. The staff is excellent and super helpful. My only half complaint is that the shower wall in my room (402) needed repair. Otherwise excellent stay
Comment from Hotel Management
19 May 2023 by Michael LE, Hotel Management
Hello Ms Vivian ! thanks alot for your feedback, the problem you mentioned will be done soon Hope you are doing well and see you ain if you are coming back to Ha Noi
by A verified traveler
My second time bcz it deserves it
Posted 14 Feb 2023 on HotelsI was in thins hotel before and I came back to it because its Very clean comparing to other hotels in Hanoi. Its quite. It has windos and NOT moley like other hotels. And the people and the service, breakfasl are really good and nice.
Comment from Hotel Management
15 Feb 2023 by Michael LE, Hotel Management
Hello Ms Hayat Hawari,Thank you very much for your good review , this is a great help for us and ttravelers planning to Hanoi, with all the bestMichael LE
by A verified traveler
Posted 22 Oct 2022
Clean and locate in the middle of city but this hotel don't have elevator and Ginger room is on 6th floor.
Comment from Hotel Management
22 Oct 2022 by Michael Le, Hotel Management
Hello Theethat Sakthongchai !Thank you very much for your review.Hope that everything going well with you and we will welcome you again in Ha NoiWith best regards.Michael LE
by A verified traveler
Posted 30 Aug 2022 on Wotif
What a beautiful little hotel tucked down a quiet alleyway in Hanoi. The hotel is very charming with period detail and decorated with colour and character. Staff were very welcoming and friendly, and assisted with any help we needed, such as a taxi to the airport, restaurant recommendations, and leaving our bags while we left Hanoi for a couple of days. Breakfast was delicious with eggs cooked to order, beautiful local jams and fresh fruit. TV also had lots of English language choices which was nice when you need to collapse after walking the Hanoi streets all day! If you want to stay somewhere in Hanoi that has character and makes you feel very welcome, choose this hotel!
Comment from Hotel Management
31 Aug 2022 by Michael Le, Hotel Management
Hi Mrs Lisa & Mr Paul !Hope that you are doing well and back home with full of memory in Vietnam. I'm very happy that you had enjoyed your stay with us and sharing your experience as well as nice comment , this really a great help our hotel and others traveler planing to visit Hanoi.Hope to welcome you again in HanoiBest regards,Michael Le
by A verified traveler
Posted 29 Feb 2020 on Hotels
Great location, clean rooms. We stayed in two different rooms, the Lemongrass and the Ginger rooms. The Ginger room was great. The Lemonglass room was nice but does get noisy in the morning as it’s right above the kitchen.
