Ratings based on 108 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Singapore
Posted 5 May 2024
Lots to do around and within
by A verified traveler
Posted 27 Apr 2024
Amazing property at reasonable price. Extremely friendly and helpful staff members!!! This is the place I’d stay when I visit Hanoi.
by A verified traveler
Posted 12 Mar 2024
Love the space in the residence! Staff is very friendly. It is my number one choice for Hanoi!!!
by A verified traveler
Posted 14 Jan 2024
by A verified traveler
Excellent rooms,
Posted 26 Dec 2023 on HotelsGreat space, breakfast and service excellent
by A verified traveler from County of Grande Prairie
Posted 14 Oct 2023
We stayed in a 2 bedroom apartment which was amazing. It had a kitchen, washer/dryer, beautiful bedrooms and SO much storage space. The Lotte mart was convenient. I love the showcase coffee shop inside the entrance. The hotel is full of beautiful areas to explore. The gym/sauna/spa pool were wonderful!
by A verified traveler
Posted 7 Oct 2023
by A verified traveler
Posted 5 Oct 2023
With a price lower than the hotel, I got a full apartment with a fully functional kitchen plus washer dryer, and an amazing view!! I’ve been recommending this residence to my friends! This is my choice when I visit Hanoi next time!
by A verified traveler
Posted 7 Jul 2023
English Language is still limited but they got the job done. Room was good.
Comment from Hotel Management
13 Jul 2023 by Ms Thao, Hotel Management
Dear Mr Roger,Thank you for your feedback.We will try our best to improve quality and looking forward to serving you soon next time.Best Regards,Phuong Thao (Ms)Marketing Team
by A verified traveler from Singapore
Posted 2 Jun 2023
Very central and convenient with lots of eateries nearby hotel. Within the hotel, there’s a huge Lotte supermarket with lots of Korean and Vietnamese stuff to buy. Quite a number of cafes nearby and even a Starbucks at the first level of the hotel.
Comment from Hotel Management
15 Jun 2023 by Ms Thao, Hotel Management
Dear Valued Customer,Thank you for choosing Lotte Residence Hanoi.It is our honor to have a chance serving you this time.We do hope to be continued to support you soon in all the coming trips in the near future.From Marketing Team,Phuong Thao (Ms.)
