Ratings based on 455 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
Great place to stay
Comment from Hotel Management
27 May 2024 by Thao Do, Hotel Management
Dear RuiGuang, Thank you for making InterContinental Hanoi Landmark72.We are enchanted to learn that you thoroughly enjoyed your time here and found the hotel to be a great place to stay. We look forward to welcoming you back on your next visit, whether for work or pleasure.Regards,Thao DoQuality & Continuous Improvement Manager
by A verified traveler
Posted 15 May 2024
The hotel is amazingly clean with great view. Breakfast is so delicious.
Comment from Hotel Management
16 May 2024 by Thao Do, Hotel Management
Dear Sarah,Thank you for your making InterContinental Hanoi Landmark72 your hotel of choice in Hanoi. It's wonderful you appreciated our stunning accommodations and delightful breakfast. We eagerly anticipate your return for another incomparable stay in the near future.Regards,Thao DoQuality & Continuous Improvement Manager
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
8 May 2024 by Thao Do, Hotel Management
Dear Sun Hong, Thank you for having chosen to stay with InterContinental Hanoi Landmark72.We are elated to learn that you enjoyed pleasant time at our hotel and rated so high for your experience. I and the team look forward to welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manager
by A verified traveler
Posted 2 May 2024
Really welcome staff and their passion for service. I really satisfied with the stay. It’s far from old quarter which is the disadvantage but overall satisfaction is high because of great services.
Comment from Hotel Management
3 May 2024 by Thao Do, Hotel Management
Dear FUMIMARO,Thank you for taking time to share your feedback following your most recent stay at InterContinental Hanoi Landmark72.Creating memorial experience to our guests has always been at the heart of everything we do here. It warms our heart to learn that what impress you the most is the warm hospitality and exceptional service rendered by our colleagues. Your shining words shall be shared with our team and we do hope to have pleasure of welcoming you back when your travel plan brings you back to Hanoi.Regards, Thao DoQuality & Continuous Improvement Manager
by A verified traveler
Posted 30 Apr 2024
quite area
Comment from Hotel Management
2 May 2024 by Thao Do, Hotel Management
Dear Conrad Joseph, Thank you for taking time to leave us a review following your most recent stay at InterContinental Hanoi Landmark72.We are elated to learn that you had pleasant time while staying with us and found the hotel tranquil ambience perfect for your stay.I and the team hope to have pleasure of welcoming you back soon.Regards, Thao DoQuality & Continuous Improvement Manger
by A verified traveler
Posted 14 Apr 2024
I love the hotel and the hospitality
Comment from Hotel Management
15 Apr 2024 by Thao Do, Hotel Management
Dear José,Thank you for taking time to review about your recent stay at InterContinental Hanoi Landmark72.We are delighted to learn that you had pleasant time and appreciate the warm hospitality rendered by our colleagues. I and the team look forward to welcoming you back for another exceptional experience.Regards, Thao DoQuality & Continuous Improvement Manager
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
2 May 2024 by Thao Do, Hotel Management
Dear Aminah, Thank you for your 5-star review.We are glad to learn that you have enjoyed an overall positive stay experience with us. We greatly value your feedback and look forward to your next visit to InterContinental Hanoi Landmark72.Regards,Thao DoQuality & Continuous Improvement Manager
by A verified traveler from Yuen Long
Posted 2 Apr 2024
Loved this property, spacious, friendly and helpful staff
Comment from Hotel Management
7 Apr 2024 by Thao Do, Hotel Management
Dear man stephanie Leung, Thank you for having chosen InterContinental Hanoi Landmark72 as your accommodation in Hanoi.At the InterContinental Hanoi Landmark72 we pride ourselves on delivering the most memorable of experiences to all our guests, and we are thrilled to hear you had such a wonderful visit. Your lovely comments are highly appreciated, and we are looking forward to create another unforgettable experience with you soon. Warm regards, Thao DoQuality & Continuous Improvement Manager
by A verified traveler
Posted 18 Mar 2024
We especially like the hotel breakfast got many food varity with quality! The area is full of nice Korean restaurants which make you feel like in Seoul! Location wise is roughly 30 mins to all major tourist attractions in City
Comment from Hotel Management
19 Mar 2024 by Hotel Management Team, Hotel Management
Dear Clemen,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our breakfast selection and found it to be diverse and of high quality. It's also fantastic to know that you appreciated the vibrant Korean restaurant scene in the area, which added to your overall experience.Regarding the location, we're delighted that our proximity to major tourist attractions in the city was convenient for you.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay with us.Best regards,Hotel Management Team
by A verified traveler from Saratoga
Posted 26 Feb 2024
We got what we expected: 5 star facilities, amenities and service! The staff, all of them, were the best. One door person actually stood in the rain for 10-15 mins. trying to get us a taxi. We loved our stay. The breakfast buffet was the best we had anywhere in Vietnam!
Comment from Hotel Management
26 Feb 2024 by Thao Do, Hotel Management
Dear Kenneth, Thank you for your shining compliments.At InterContinental Hanoi Landmark72,we take great pride to create memorable experience for our valued guests. We are glad that every aspect of your hotel was up to your expectation. We are glad to know that we have the best buffet breakfast in Vietnam and the dedicated service from our colleague left you with long lasting impression. We are much looking forward to welcoming you back for another amazing stay.Regards, Thao DoQuality & Continuous Improvement Manager
