Ratings based on 74 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Mar 2024
給湯器の都合シャワーのお湯が10分程度しか出続けないが、それ以外は快適だった。
Comment from Hotel Management
5 Mar 2024 by Tran Hoai Thanh, Hotel Management
親愛なる「としゆき」様 Toshiyuki 当ホテルでの最近のご滞在に関して、ご意見をお聞かせいただきありがとうございます。 改善すべき領域を特定し、サービスの品質を維持するのに役立つため、皆様のご意見に心から感謝いたします。全体として、お客様のご経験が良好で、ご滞在のさまざまな面にご満足いただけたと伺い、大変うれしく思っております。 しかしながら、お部屋の給湯設備につきましてはご不便をお掛けし、誠に申し訳ございませんでした。改めて、当館をお選びいただきまして誠にありがとうございます。またのご利用を心よりお待ちしております。よろしくお願いします、
by A verified traveler
Posted 25 Jan 2024 on Hotels
by A verified traveler
Posted 2 Jul 2023 on Hotels
Comment from Hotel Management
20 Aug 2023 by Tran Hoai Thanh, Hotel Management
Thanks so much! You're so kind!
by A verified traveler
Great trip
Posted 17 Apr 2023 on HotelsHotel is very well situated among the sites and a large amount of food options. Great for a short stay to pack lots in. The rooms were large, clean and with good aircon.
by A verified traveler
Posted 7 Apr 2023 on Hotels
by A verified traveler
Posted 23 Jan 2023
Great value and great location. Rooms are clean. Staff is nice. Rooms are good.
Comment from Hotel Management
28 Jan 2023 by Tran Hoai Thanh, Hotel Management
Thanks so much for your compliments! We will be happy to see you again!
by A verified traveler
Posted 28 Dec 2019 on Hotels
by A verified traveler from Abuja, Nigeria
Posted 21 Dec 2019
Cheap & perfectly convenient
Efficient, English-speaking staff
Comment from Hotel Management
22 Dec 2019 by Especen hotel, Hotel Management
Thanks so much! Your are so nice!
by A verified traveler
Nice if you get a good room
Posted 16 Dec 2019 on HotelsPretty good hotel in a great location. Comfy and clean. Our friends booked the same room but ended up in a different building which wasn't as nice, but then were able to change to one even nicer than ours, so not all rooms you book are created equal.
Comment from Hotel Management
16 Dec 2019 by Especen hotel, Hotel Management
Thanks so much for your nice review!
Our hotel has several kind of room from cheap to deluxe quality which different price. Our hotels are a chain and all annexes are closed by each other, just some steps walk distant and we use one reception desk for all.
We always try to arrange all rooms in a booking on same building and closed by each other. If you book to or more bookings, kindly send and request message to us so we will know to arrange your group easily.
Thanks so much and have a nice time!
by A verified traveler
Average
Posted 8 Dec 2019 on HotelsThe room is clean, quiet and roomy, the fridge keep my fruit last longer, but there's no elevator so up and down the stairs a little inconvenience. There is a delicious beef soup (pho bo) place only few steps away from hotel only in the morning, so I had breakfast every morning before starting my adventures.
Comment from Hotel Management
29 Dec 2019 by Especen hotel, Hotel Management
Thanks so much for your nice review!
