Ratings based on 208 Verified Reviews

4.0 out of 5
78% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

A pleasant stay

Posted 11 Mar 2021 on Hotels
Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room.
4 out of 5
by A verified traveler

Worth the price

Posted 29 Dec 2019 on Hotels
This hotel has to be located in one of the most convenient areas for tourists. Within walking distance from many popular sites. The building itself is quite old and has very thin walls which makes it quite difficult for a good night sleep.
Comment from Hotel Management
30 Dec 2019 by Iris Xu, Hotel Management
Dear Guest, Thank you for your honest feedback.We are sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.we will work hard to improve our service. Thanks for letting us know.
5 out of 5
by A verified traveler from Hong Kong

Posted 25 Dec 2019
The hotel looked dated but the room was clean and confortable with excellent housekeeping service.
Comment from Hotel Management
26 Dec 2019 by Iris Xu, Hotel Management
Dear Guest, Thank you for your comments. We will keep providing the qualified product and service. Welcome to choose our hotel again!
4 out of 5
by A verified traveler

Posted 10 Nov 2019
Comment from Hotel Management
21 Nov 2019 by Iris Xu, Hotel Management
尊敬的客人：非常感谢您下榻杭州维景国际大酒店。对于您的赞赏，我们深受鼓舞，将一如既往地为您提供最优质的服务。祝您生活愉快！
5 out of 5
by A verified traveler from New York

Posted 6 Nov 2019
A well appointed hotel with a pleasant staff and a lovely restaurant. Breakfast buffet is very good. About a 10 minutes walk to the nearest subway station and another 5 minutes to the West Lake.
Comment from Hotel Management
12 Nov 2019 by Iris Xu, Hotel Management
Dear Guest Thank you for your review, we are so pleased that you enjoyed your time with us. We do try to make everyone's stay as special as possible. We look forward to welcoming you back in the near future.
5 out of 5
by A verified traveler

Posted 5 Nov 2019 on Hotels
Comment from Hotel Management
21 Nov 2019 by Iris Xu, Hotel Management
尊敬的客人：首先感谢您花费宝贵的时间在此留下您的点评。我们十分高兴看到您满意此次的入住体验。酒店地处杭州市中心，步行可至西湖、大型商场、地铁站，前往西湖周边各景区也非常便利，欢迎您在不久的将来再次光临我们酒店，并继续为我们提供宝贵的意见与建议！
4 out of 5
by A verified traveler

Posted 17 Oct 2019 on Hotels
Comment from Hotel Management
24 Oct 2019 by Iris Xu, Hotel Management
尊敬的客人：感谢您给予我们中肯的评价，您的满意是我们的不懈追求，我们会再接再厉，保证我们的服务品质，期待您的再次光临！祝您生活愉快！
5 out of 5
by A verified traveler

Nice hotel

Posted 13 Jul 2019 on Hotels
More of an American type hotel with all the amenities. It was very nice and the staff were very helpful. Close to shopping downtown and the lake is within walking distance.
Comment from Hotel Management
23 Jul 2019 by Iris Xu, Hotel Management
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
4 out of 5
by A verified traveler

Posted 16 Jun 2019 on Hotels
Comment from Hotel Management
19 Jun 2019 by Iris Xu, Hotel Management
尊敬的客人：非常感谢您入住杭州维景国际大酒店并给予好评。“维系真诚，景致倾心”是酒店的经营愿景，我们也将始终秉持热情待客的服务之道，为每位客人提供真诚、热情的服务。期待您的再次光临！
4 out of 5
by A verified traveler

Posted 30 Apr 2019
Comment from Hotel Management
3 May 2019 by Iris Xu, Hotel Management
尊敬的客人： 您好，感谢您的入住，期待您的再次光临。祝您生活快乐。
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