Ratings based on 338 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Great place to stay
by A verified traveler
Posted 9 Jun 2024
Staff members were friendly and welcoming.
Thank you for having us
by A verified traveler
Posted 6 Jun 2024
The fridge was freezing everything including our milk. We already notified about this last review but nothing was done about it
by A verified traveler
Posted 5 Jun 2024
Very clean and tidy , close to the cbd in Hamilton
by A verified traveler
Posted 3 Jun 2024
up-date
shower needs update. Freshen up curtains wash laundry, and 2 arm chairs and this could improve the room
Comment from Hotel Management
5 Jun 2024 by Reception Team, Hotel Management
Hi Denise,Thank you for your feedback. We appreciate your suggestions to update the shower, refresh curtains, and launder armchairs and linens. Your insights are invaluable for enhancing our guests' experience. Rest assured, we're actively working on these improvements to provide even better accommodations in the future. We hope to welcome you back soon.Thank you.
by A verified traveler
Posted 3 Jun 2024
Clean and comfortable
Comment from Hotel Management
4 Jun 2024 by Reception Team, Hotel Management
Thank you for choosing our motel for your stay. Your presence was truly appreciated. We are happy to hear that accommodation exceeded your expectations, and we look forward to welcoming you again soon.
by A verified traveler
Posted 1 Jun 2024
No tea towel and need to add a potato peeler and masher!
Comment from Hotel Management
5 Jun 2024 by Reception Team, Hotel Management
Hi Jaye,Thank you for your valuable feedback. We'll promptly address the absence of a tea towel and ensure the inclusion of a potato peeler and masher in our room amenities. Your suggestions are instrumental in refining our services to better suit our guests' needs. We look forward to your next visitThank you.
by A verified traveler
Posted 29 May 2024
Our fridge froze everything
Comment from Hotel Management
5 Jun 2024 by Reception Team, Hotel Management
Hi Marie,We sincerely apologize for the inconvenience caused by the fridge freezing items during your stay. Your feedback is crucial, and we'll promptly investigate and rectify this issue to ensure optimal guest experience. Thank you for bringing this to our attention, and we look forward to serving you better on your next visitThank you.
by A verified traveler
Posted 26 May 2024
Never again! This would be ok for a 1 night stay but not set up for longer. Kitchen utensils are a sharp knife, large spoon and tongs….good luck flipping your eggs with those….asked and girl didn’t know what I was talking about. Nothing provided for cooking in microwave, eg bowl. Bed low to ground and uncomfortable. Had to go and buy kitchenware for my 1 week stay. Girl at reception never smiled once. Nowhere to sit outside. Terrible overall.
by A verified traveler
Posted 25 May 2024
Close to the stadium
Comment from Hotel Management
5 Jun 2024 by Reception Team, Hotel Management
Hi Simon,Thank you for staying with us. We're delighted to provide convenient proximity to the stadium for your enjoyment. Your satisfaction is our priority, and we're thrilled to offer a comfortable and accessible stay. We hope you had a fantastic time at the stadium, and we look forward to welcoming you back soon.Thank you
