Ratings based on 558 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
There is no reception after 8 pm and if you forgot your keys inside room you will sleep outside the room
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
2 Jun 2024 by Hwest Hotel, Hotel Management
Herzlichen Dank für Ihre Rezension!Wir würden uns sehr freuen, Sie wieder bei uns begrüßen zu dürfen.Freundliche GrüßeHwest Team
by A verified traveler
Posted 25 May 2024
Very friendly staff
Comment from Hotel Management
2 Jun 2024 by Hwest Hotel, Hotel Management
Thank you very much for your nice review!We would be delighted to welcome you back.Kind regardsHwest Team
by A verified traveler
Posted 19 May 2024
If travelling through good for one night stay but if staying longer no amenities in the room such as fridge, kettle, coffee or tea. Short walk to bus stop and central for travel. Close to grocery and snack shops but very limited restaurants
Comment from Hotel Management
2 Jun 2024 by Hwest Hotel, Hotel Management
Thank you very much for your review!We would be delighted to welcome you back.Kind regardsHwest Team
by A verified traveler
Posted 9 May 2024
We found the staff helpful and friendly. Transit was easy to take back and forth to main city area. It was nice to have an elevator.
Comment from Hotel Management
2 Jun 2024 by Hwest Hotel, Hotel Management
Thank you very much for your review!We would be delighted to welcome you back.Kind regardsHwest Team
by A verified traveler
Posted 7 May 2024
Staff was friendly and ready to assist. The hotel is located opposite the city center. Limited dinning and everything in that area closes at 6pm, Room was clean and spacious.
Comment from Hotel Management
2 Jun 2024 by Hwest Hotel, Hotel Management
Thank you very much for your review!We would be delighted to welcome you back.Kind regardsHwest Team
by A verified traveler from Fort Worth
Posted 19 Apr 2024
Great hotel, easy to find and park. Breakfast was good. Clean rooms and nice stuff.
Comment from Hotel Management
20 Apr 2024 by - Hwest Team, Hotel Management
Thank you so much for your kind feedback. We are glad you enjoyed your stay with us and hope to welcome you again in the future.Greetings from Hall
by A verified traveler
Posted 16 Apr 2024
The room is bare minimum. What surprise me is that there is no hot water pot in the room. Even though I can get it, the last pot, from reception but there is rust inside so i think it is not suitable for drink.
The staff are very nice to solve my hit water issue in many way.
I also found used sock at the corner of my room.
by A verified traveler
Posted 1 Apr 2024
by A verified traveler
Posted 4 Mar 2024
Lovely and comfy, very pleasant staff and short driving distance from Innsbruck
Comment from Hotel Management
18 Mar 2024 by HWest Hotel Hall, Hotel Management
Thank you very much for the review and feedback, we are happy you enjoyed the stay and hope to see you again soon!
