Ratings based on 581 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
The Ocean view and the golf course view were fantastic. The walking trail is also nice. Golfers have access to Half Moon Bay Golf Links golf courses. The Ocean course is enjoyable.
Comment from Hotel Management
28 May 2024 by The Ladies & Gentlemen of The Ritz-Carlton, Hotel Management
Thank you kindly for sharing this wonderful feedback. We are delighted to hear your enjoyed your time at The Ritz-Carlton, Half Moon Bay
by A verified traveler from Costa Mesa
Posted 12 May 2024
Some of the service staff at the terrace is a bit rude, don’t communicate with one another and not customer centric
Comment from Hotel Management
13 May 2024 by The Ladies and Gentlemen of The Ritz-Carlton, Hotel Management
Dear Omar,Thank you for the review. It is disheartening to know about the disappointing experience. We will surely work on the issue you have faced and we hope you'll give us one more opportunity to make things right and provide you with an exceptional experience.Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
by A verified traveler from Houston
Posted 15 Apr 2024
Comment from Hotel Management
28 May 2024 by The Ladies & Gentlemen of The Ritz-Carlton, Hotel Management
Thank you for sharing your kind feedback. We hope to welcome you back as our guests again in the near future.
by A verified traveler
Posted 25 Mar 2024
very good place to stay.
Comment from Hotel Management
1 Apr 2024 by The Ladies and Gentlemen of The Ritz-Carlton, Hotel Management
Dear Srikanth,Thank you for sharing the review. We are glad to know you had a pleasant stay with us. We look forward to welcoming you back soon.Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
by A verified traveler
Posted 13 Mar 2024
Comment from Hotel Management
28 May 2024 by The Ladies & Gentlemen of The Ritz-Carlton, Hotel Management
Thank you for sharing your feedback! We hope to have you as our guest again in the near future.
by A verified traveler from Santa Clara
Posted 11 Feb 2024
Comment from Hotel Management
28 May 2024 by The Ladies & Gentlemen of The Ritz-Carlton, Hotel Management
Thank you for sharing your feedback! We hope to have you as our guest again in the near future.
by A verified traveler
Posted 4 Feb 2024 on Hotels
Comment from Hotel Management
28 May 2024 by The Ladies & Gentlemen of The Ritz-Carlton, Hotel Management
Dear David. Thank you for the candid feedback. It is disheartening to know that your experience with us fell short of your expectations. We hope you'll give us one more opportunity and join us in the future for a much-improved guest experience.
by A verified traveler
Posted 29 Jan 2024
Comment from Hotel Management
28 May 2024 by The Ladies & Gentlemen of The Ritz-Carlton, Hotel Management
Thanks so much for the lovely feedback! We’re happy to hear you enjoyed your stay at our coastal paradise.
by A verified traveler
Posted 13 Jan 2024
Comment from Hotel Management
28 May 2024 by The Ladies & Gentlemen of The Ritz-Carlton, Hotel Management
Thank you for sharing this kind feedback. We look forward to welcoming you back again for another visit to Half Moon Bay.
by A verified traveler
Posted 10 Jan 2024
The grounds are beautiful and plenty of trails. The dining, shops, and activities around the resort are limited. A rental car is a must when staying at the hotel any length of time.
Comment from Hotel Management
11 Jan 2024 by The Ladies and Gentlemen of The Ritz-Carlton, Hotel Management
Dear Vaughn,Thanks so much for the lovely review! We’re so glad to know that you enjoyed your stay to the fullest at our coastal paradise. We appreciate your words of praise and look forward to welcoming you back again for another visit to the shores of Half Moon Bay.Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, Half Moon Bay
