Ratings based on 221 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Apr 2024
by A verified traveler
Posted 10 Apr 2024
Amazing place, really good view of the Mount Fuji, the staff were exceptional and the food was great, I recommend to dine there, at least for dinner
by A verified traveler
Posted 18 Mar 2024
by A verified traveler
Posted 29 Jan 2024
Food is good. People very friendly.
by A verified traveler
Posted 28 Dec 2023 on Hotels
by A verified traveler
Posted 11 Dec 2023 on Hotels
by A verified traveler
Posted 11 Oct 2023
by A verified traveler
Posted 1 Sep 2023
Very friendly and helpful staff. Good location for the sight view. Food is super good. Highly recommended.
Comment from Hotel Management
5 Sep 2023 by 龍宮殿 フロント, Hotel Management
to customersThank you for staying at our Ryokan Ryuguden.I am very happy with the words of praise we received from our customers.It will be an encouragement to all the staff.Our staff will continue to work together, keeping the words of our customers in mind.We will do our best to provide better service.Thank you for your nice comment this time.
by A verified traveler
Posted 23 Jul 2023
Great location with lake views. We upgraded to a Japanese room with private onsen. Room was spacious (four of us). Facilities were also great but biggest let down was ventilation & mould on walls Not great for asthma sufferer. I raised this with the hotel who offered a small reduction on cost of upgrade but this doesn’t really compensate for the bad experience.. The hotel however said they would clean the mould properly next time.
Comment from Hotel Management
5 Sep 2023 by 龍宮殿 フロント, Hotel Management
to customersThank you for staying at our inn, Ryuguden.We are happy to receive comments from our customers.We will also promptly review and address the issues you have pointed out.Thank you for taking time out of your busy schedule to leave us a comment.
by A verified traveler from SF
Posted 25 May 2023
This booking was canceled with Expedia. We did not stay there.
