Ratings based on 2 Verified Reviews
3.5 Room cleanliness
2.5 Service & staff
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Sydney
Posted 6 Sep 2023
A gem of a resort tucked away in the suburbs in this buzzing town of Guinobatan in the Bicol Region. Very obliging staff and great food in the restaurant albeit limited to nil in its western breakfast food selection. But why crave cereals in Rome? The swimming pools have a great lay out The rooms are basic but I felt very safe in this guarded resort. Was a great stay!
by A verified traveler
Posted 29 Aug 2022
Our room was across the dirty river and the neighbors dogs never stop barking especially in early in the morning. Be very careful when booking these rooms... half the property room are without AC.
Comment from Hotel Management
8 Sep 2022 by Casa Basilisa Eco Boutique Resort by Cocotel Team, Hotel Management
Dear Sonny,Greetings from Casa Basilisa Eco Boutique Resort by CocotelThank you for leaving us a review! Please, accept our sincere apologies for your experience. Please know that we do everything we can to maintain the condition and services of our resort. We'd like to assure you that we've heard your complaints. Furthermore, we have raised the issue with the management to prevent such incidents from occurring in the future, as we try to provide our guests with a wonderful vacation experience.Thank you and stay safe.Best regards,Casa Basilisa Eco Boutique Resort by Cocotel Team
