Ratings based on 50 Verified Reviews

4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Nov 2019
Not much parking so plan to use taxis. The free west (partial) style breakfast has some things to be desired. But it had toast, jelly, butter, coffee, cereal, eggs. The milk is warm/hot (Ug) and the bacon was not bacon (Don't know what it was - but had NO taste). The room even had a weight scale and a rubber duck at the full bath tub. Lots of hot water in the separate glassed shower space. I also recommend it due to the short walking distance to some of the sites. If you want to take site tours, they have a person on the first floor to set that up for you.
5 out of 5
by A verified traveler

Recommended

Posted 19 May 2019 on Hotels
Lovely hotel close to shops, lakes, river, restaurants and transport. Room spacious and clean. The bed was very comfortable and soft. Breakfast included in price with big Chinese choice. Staff at reception don’t speak English but helpful girl in tourism office does.
4 out of 5
by A verified traveler

Posted 15 Mar 2019
The hotel was well located on the Main Street in Guilin. It’s only 10 minutes walk to the river. The room was warm and comfortable. Breakfast choice limited. None of the reception staff spoke English.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2018 on Hotels
5 out of 5
by A verified traveler

Great price, superb rooms and English staff A++

Posted 28 Aug 2018 on Hotels
The price was very good and the hotel superb. The rooms had everything you could need on your stay and elegant. The staff spoke English and were very helpful. The breakfast wasn’t the best but that’s because I am not used to Chinese food not because it was bad, everyone else in the room seemed happy enough so if your open to an eastern breakfast all is good. We arrived late and left early but from what I seen in my short visit I would recommend to others
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 9 Aug 2018
Central location. Staffs rather cold and not smiling.
Comment from Hotel Management
18 Aug 2018 by TAILIAN HOTEL, Hotel Management
Dear Guest, Thank you very much for your comments. We will improve our service. We apologize for this!
5 out of 5
by A verified traveler

Posted 13 May 2018
Tailian has the best value/price ratio! they pay attention to all the small details that a traveler needs. Surprisingly good!
Comment from Hotel Management
18 May 2018 by Jessica, Hotel Management
Dear guest: Thank you for your support and comments. We will continue our efforts. Thank you very much! TAILIAN HOTEL
4 out of 5
by A verified traveler

I would definetely return to that hotel.

Posted 29 Mar 2018 on Hotels
Everything was good except communication was not so easy as all the staff speaks only Chinese. I used Translate app to communicate.
Comment from Hotel Management
6 Apr 2018 by JESSICA, Hotel Management
Dear guest: Thank you for your valuable advice. We will continuously improve our service and look forward to your coming next time. GUILIN TAILIAN HOTEL
5 out of 5
Recommended
for Everyone
by A verified traveler from Alaska

Posted 16 Nov 2017
Perfect place to stay. Could not ask for more at any price. Staff was fabulous Concierge even led us down the street five minutes from hotel to find a restaurant serving a local dish not available at the hotel. Clean, comfortable. Great shower
Comment from Hotel Management
3 Dec 2017 by Ms.Huang, Hotel Management
Thank you for staying in our hotel. Thank you very much for your feedback!
5 out of 5
by A verified traveler

Posted 7 Nov 2017 on Hotels
Very recently renovated and right in the city center. Night market is a just a couple blocks away. Breakfast had limited western options but it was ok.
Comment from Hotel Management
3 Dec 2017
Write your comment.Thank you for staying in our hotel. Thank you very much for your feedback!