Ratings based on 42 Verified Reviews

3.2 out of 5
62% of guests recommend
3.4 Room cleanliness
3.2 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Framingham

Posted 4 Jan 2024
When we checked in, they couldn’t find our reservation record which we paid in advance to Expedia. we booked a lower rate room with no breakfast and have to pay at the spot (US$60 cheaper than what we paid to Expedia). When we checked out, they refunded us what we paid to them but not the amount that we paid to Expedia since they already received the payment from Expedia.
5 out of 5
by A verified traveler

Posted 31 Dec 2018 on Orbitz
Nice, comfortable hotel with beautiful landscaping
Comment from Hotel Management
3 Jan 2019 by Cécile Zhou, Hotel Management
Thank you for your comments and your score! We'd love to see you again in Country Garden Holiday Resorts and provide you more unforgettable experiences ^_^ !
4 out of 5
by A verified traveler

Posted 27 Oct 2018 on Hotels
Comment from Hotel Management
13 Nov 2018 by Cécile Zhou, Hotel Management
Thank you for your comment Mr. SHNEOR! We hope to see you again in Country Garden Holiday Resorts in Foshan
5 out of 5
by A verified traveler

Self-Contained and luxurious but not a lot around

Posted 3 Apr 2018 on Hotels
The hotel has lots of wonderful features - including spacious rooms, kettle and refrigerator, premium bedding and cable channels. The service was friendly and very attentive. The facilities themselves are wonderful, with a gym, bowling alley, arcade, and even a salon. The hotel is within a gated community, Country Garden, so there was not a lot locally to enjoy.
Comment from Hotel Management
12 Apr 2018 by Hotel Manager, Hotel Management
Dear guest. Thank you for your compliments on our service and facilities, the hotel is located in the community, the quiet environment is the best choice for your leisure. Our Chinese restaurant is famous for Shunde cuisine, I wonder if you have tasted it. The hotel also has an oversized outdoor pool. We will improve on your questions, thank you for your comments and look forward to your return
4 out of 5
by David

A good choice of a hotel for the country area

Posted 31 Oct 2017 on Hotels
The stay was good. The buffet was good with a good variety. Would like to see renovations done for areas that are wirn down. Always nice to stay here
3 out of 5
by Marcus

This traveler left a rating score only Posted 21 Jun 2015 on Hotels
1 out of 5
by Daniel from Dubai

Worst Experience Of My Life

Posted 13 Aug 2014 on Hotels
To say this was the worst experience of my life is a true understatement. Out dated, dirty hotel, rude non english speaking staff, disgusting food served not to menu description, messed up billing (paid online through hotels.com and then charged again on CC, and had to explain!), and to make it worse arrived at 2am and there was a cockroach in my bed. Honestly, avoid at all costs!
3 out of 5
by Michael Kan from Sheung Wan

Decent Hotel but Too Remote from the Main Road

Posted 15 May 2014
Pros: The corridor to the room is clean, and the room is roomy. Nothing more nothing less.
Cons: Need to change the carpet and a big renovation of the hotel. The building is getting old.
Location: Restaurants are nearby. If no car, no where can go. Very difficult to find a taxi too.
I think this is one of my shortest review because there are nothing to say about this hotel. This hotel is too far away from the main road. Even though we had car, we had to drive about 10 mins from the main gate to the main building of this hotel. The whole structure is getting old, lack of maintenance is observed. I stay in a room on the 1st floor, which mainland state "2/F". The room is roomy but the carpet getting old. Room lights are not enough. Bathroom is roomy as well. Room amenities are enough, not too much, not too less. They are a relaxing swimming pool which is clean and decent. Restaurants are nearby. Western food is not too good. I only can say it is Chinese style western dishes. Nothing more can say about this hotel because they really don't have much to be introduced.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2013 on Hotels
4 out of 5
by chris from Australia - NSW - Coffs Harbour

Posted 22 May 2013 on Wotif
Pros: The gardens and the resturants and other leisure facilities were great
Cons: The shower
Location: Nice position
Facilities: Outstanding; Value: Reasonable; Service: Inoffensive; Cleanliness: Hygienic , Neat; pool and gardens are good