Ratings based on 962 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Excellent property. Expedia messed up my reservation and we were given a King room instead of a double Queen. The hotel was booked up and we had no choice but for one of us to sleep on the sofa.
Comment from Hotel Management
12 May 2024 by Brittany Watson, Hotel Management
Thank you for your feedback regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
by A verified traveler
Posted 4 May 2024
Clean. Easy check-in. Convenient parking garage across the street. Walkable to downtown and Bon Secour Arena
Comment from Hotel Management
7 May 2024 by Brittany Watson, Hotel Management
Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again! I will be sure to share your kind words with our staff!
by A verified traveler
Posted 2 May 2024
CLEAN--Friendly and helpful staff--Walkable
Comment from Hotel Management
2 May 2024 by Brittany Watson, Hotel Management
Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again! I will be sure to share your kind words with our staff!
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
15 May 2024 by Brittany Watson, Hotel Management
Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again! I will be sure to share your kind words with our staff!
by A verified traveler
Posted 14 Apr 2024
Loved the location & very clean hotel
Comment from Hotel Management
16 Apr 2024 by Brittany Watson, Hotel Management
Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again! I will be sure to share your kind words with our staff!
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Brittany Watson, Hotel Management
Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again! I will be sure to share your kind words with our staff!
by A verified traveler
Posted 8 Apr 2024
We had a nice 1 night stay.
Comment from Hotel Management
9 Apr 2024 by Brittany Watson, Hotel Management
Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again! I will be sure to share your kind words with our staff!
by A verified traveler
Posted 6 Apr 2024
Great!
Comment from Hotel Management
9 Apr 2024 by Brittany Watson, Hotel Management
Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again! I will be sure to share your kind words with our staff!
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Brittany Watson, Hotel Management
Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again! I will be sure to share your kind words with our staff!
by A verified traveler from Watkinsville
Posted 1 Apr 2024
Expedia Virtual Agent assisted with dispute with hotel about parking fees. I paid thru Expedia including the parking fee. It was resolved quickly.
Comment from Hotel Management
2 Apr 2024 by Brittany Watson, Hotel Management
Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again! I will be sure to share your kind words with our staff!
