Ratings based on 971 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 May 2024
The check in process took a little while, but the clerk was amazing, friendly, and knowledgeable about the area. Would definitely stay here again!
Comment from Hotel Management
3 Jun 2024 by Holiday Inn Team, Hotel Management
Steven, thank you so much for your feedback. We hope to welcome you back soon!
5 out of 5
by A verified traveler from Pineville

Posted 29 May 2024
this was an exceptional getaway experience
Comment from Hotel Management
3 Jun 2024 by Holiday Inn Team, Hotel Management
Leon, thank you so much for your kind words. Our goal is to provide an exceptional experience to each of our guests. We hope to welcome you back for another perfect stay.
5 out of 5
by A verified traveler

Posted 29 May 2024
Wasn't the Hotel's fault. People parked in parking lot next door left their trash in the parking lot. Saw trash when there were trash cans. Some people are just inconsiderate.
Comment from Hotel Management
3 Jun 2024 by Holiday Inn Team, Hotel Management
Belinda, thank you for taking the time to share your experience with us. We are so sorry to hear that there was trash outside of the trash can during your stay. We will make sure to let our houseman make rounds outside to ensure cleanliness inside and outside of our property.
5 out of 5
by A verified traveler

Posted 27 May 2024
great staff. appears this property has been recently updated. walkable to all downtown shops and restaurants
Comment from Hotel Management
28 May 2024 by Holiday Inn Team, Hotel Management
Cecilia, thank you so much for your kind words. We are extremely proud to have such an amazing staff on property and we will make sure to pass this review along to the rest of our team. We hope to see you again soon!
5 out of 5
by A verified traveler from cincinnati

Posted 26 May 2024
Good breakfast. Clean pool
Comment from Hotel Management
28 May 2024 by Holiday Inn Team, Hotel Management
Robert, thank you so much for your feedback. We are so glad you enjoyed our complimentary breakfast and our pool. We hope to welcome you back the next time you're in town.
5 out of 5
by A verified traveler

Posted 25 May 2024
Graat location and easy walk to Main st. Staff very friendly, and a nice breakfast.
Comment from Hotel Management
28 May 2024 by Holiday Inn Team, Hotel Management
Robert, thank you so much for sharing your experience with us. We are so happy to hear that you enjoyed our convenient location to local Greenville attractions and our complimentary breakfast. Come see us again soon!
5 out of 5
by A verified traveler from Pineville

Posted 25 May 2024
Exception customer service at check in. Everything you need at a great center city price point.
Comment from Hotel Management
28 May 2024 by Holiday Inn Team, Hotel Management
Leon, thank you so much for your kind words! We are so happy to hear that you felt welcomed upon check in and were able to explore the area. We hope to welcome you back the next time you're in town for another perfect stay with us.
5 out of 5
by A verified traveler

Posted 21 May 2024
Guest Servicesupervisor, was particularly friendly and helpful.
Comment from Hotel Management
23 May 2024 by Holiday Inn Team, Hotel Management
Deborah, thank you so much for your kind words. We appreciate your feedback and we hope to welcome you back for another amazing stay with us.
4 out of 5
by A verified traveler from Cincinnati

Posted 2 May 2024
Great with free parking and easy walk to downtown
Comment from Hotel Management
8 May 2024 by Holiday Inn Team, Hotel Management
Faye, thank you so much for your feedback! We are so happy to hear that you enjoyed our complimentary parking and convenient location. We hope to welcome you back the next time you're in town!
5 out of 5
by A verified traveler

Posted 1 May 2024
The front desk girls are friendly and accommodating, good breakfast, clean room and bathroom, walking distance to downtown, we had a good experience
Comment from Hotel Management
3 May 2024 by Holiday Inn Team, Hotel Management
Ming, thank you so much for your awesome review! We are so happy to hear that you had a wonderful experience with us. We hope to welcome you back the next time you're in town!